THE ART OF EFFECTIVE SELLING AND RELATIONSHIP MANAGEMENT (Karachi)

INTRODUCTION

Most business development staff are given product knowledge and thrown into the market to bring in business without making them realize that selling itself is an art and does not come naturally to everyone. It has to be ingrained and practiced. Others learn through experience.

LEARNING OUTCOMES

• Professional staff well versed in the art of selling
• A self-motivated sales professional with a consultant approach.
• Increase in business and numbers

PROGRAM CONTENTS

1. What is Sales?
2. Are Marketing & Selling The Same?
3. Prospecting A Customer-How & Where
4. Sales Cycle-5Cs of Selling
5. Create Interest
6. Concentrate On Customer Needs
7. Customize Benefits To Needs
8. Conquer Customer Objections
9. Close The Sale
10. Importance of Product Knowledge-Self & Competition
11. Cross Selling
12. Having A Positive Mindset To Handle Rejections
13. Importance Of Follow Ups
14. Relationship Management
15. Major Associations and chambers for networking
16. Scenarios, Videos, Role plays, Practice
17. Conclusion

WHO SHOULD ATTEND

Business Development officers and managers.

PROGRAM SCHEDULE

The workshop is one day program (9:00 pm to 4:00 pm).

LEARNING INVESTMENT

Rs 18,000/- learning investment includes; certificate, hands-on training, participant training kit, refreshment, lunch, and business networking.

TRAINER’S PROFILE

Usman Butt is a  IBA Graduate and a diploma holder in banking with double distinctions from IBP-Karachi. He has 24 years of experience with local and foreign banks, bpo, education and consultancy. Out of this experience 18 years have been exclusively with learning and development in different capacities including Head and Executive Director. He is a certified master trainer from reputed forums.

Usman regularly trains and speaks at different platforms and forums both in classroom as well as in webinars. His forums include both the prestigious NIBAF and IBP.

Usman’s workshops are highly engaging and energizing for both technical and professional development. He happily and eagerly shares his 24 year corporate experience in his various workshops.

He also appears as a motivational speaker on various morning shows and FM shows.

He has recently started a training and hr consultancy company-Level Up (People & Learning Solutions) as its founder.