Managing Employee Grievances (Lahore)
Human Resource Management
Managing Employee Grievances (Lahore)
₨21,000.00
COURSE DESCRIPTION
No matter how tranquil your workplace is, no organization is perfect. From minor issues to major grievance, every company must contend with discord to some degree.
How you handle workplace problems can have a big effect—positive or negative—on your company’s operations and image and performance. The presence of effective grievance system in the organizations will lead to employee commitment and productivity.
COURSE CONTENTS
In this interactive learning experience, participants will be able to understand
- What Constitutes a Grievance
- Why it matters
- All complaints are not grievances!!
- Nature of workplace grievances
- Triggers/origin of grievances
- Effects of persistent grievance on employee performance and productivity
LEARNING OUTCOMES
The participants will be able to make linkage between the organizational performance and employee commitment by learning these following support functions and its contribution towards the employee satisfaction.
- Terminology difference; satisfaction, commitment and enagement
- The factors support engagement activities
- The engagement model
- The culture
- The line manager
- Support systems
- The HR
- Measuring Employee Engagement
- Engagement Equation
- How to Initiate Engagement programs
TARGET AUDIENCE
This program is designed for the supervisors/managers of different functions, HR representatives
About Instructors
Shehla Yasmeen
Working as senior Management Counselor and Head of Program Office Lahore at PIM. Her area of specialization are Human Resource and General Management.
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