One-day Seminars

 

 

 

Seminar on Project Management for CEOs

Lahore: February 15, 2010 (Full Day)

Karachi: July 7, 2010 (Full Day)

The world has changed significantly in past few decades, so is the discipline of project management. It has moved the higher echelons of the organization from just a tool to execute projects to a tool to execute the strategies of the organization. Consequently CEO’s and top management need to know their new roles in this changed arena. This one day refresher will help CEO’s understand the modern development in Project Management as well as the tools and techniques that can help them see the big picture to make informed decision when allocating the scarce resources of the organization.

Seminar Fee: Rs.10,000/- Per Participants

Seminar on Business Intelligence for Competitive Advantage

Lahore: May 31, 2010 (Full Day)

Karachi: June 21, 2010  (Full Day)

The “Competitive Intelligence” is defined as business intelligence focusing on the external competitive environment. The term is often viewed as synonymous with Competitor analysis but Competitive Intelligence is more than analyzing competitors — it is about making the organization more competitive relative to its existing set of competitors and potential competitors.  Customers and key external stakeholders define the set of competitors for the organization and, in so doing, describe what could be a substitute for the business, votes, donations or other activities of the organization. The term is often abbreviated as CI, and most large businesses now have some Competitive Intelligence functions in their organization.

This course is recommended for senior managers, decision makers, head of departments, and executives who are seeking an introduction to intelligence operations and are contributing significantly in the long term and short term organizational business plans.

Seminar Fee: Non-Members Rs.7,000; Members Rs.6,500; Contributory Members Rs.6,000

Seminar on Balanced ScoreCard

Karachi: July 12, 2010  (Full Day)

Balanced Scorecard (BSC) is a modern Strategic Management concept helping you translate organizational strategy into operational actions. It is a Strategic Management System (not only a measurement system) that enables organizations to clarify their vision, mission and strategy and translate them into action. It helps us in measuring our day to day functional objectives in accordance with organizations strategy and vision.

Seminar Fee: Non-Members Rs.7,000; Members Rs.6,000; Contributory Members Rs.5,000

 World Class Competitiveness

 

37th Advanced Management Program

Bhurban: March  7-21, 2010

The purpose of the Advanced Management Program is to develop general management skills, which will be of use to top management in formulating and implementing corporate policies. The program offers senior executives an ideal opportunity to increase their knowledge and improve analytical ability. The AMP provides an ideal atmosphere conducive to a free exchange of ideas, problems and experiences with a group of top executives responsible for policy formulation. The course is patterned on the Harvard case method of instruction. It was launched in 1962 with the help of the Harvard Business School and for 36 years has been the training ground for over 1000 key Pakistani executives, who have mostly risen to head their organizations.

Course Fee: Non-Members Rs.60,000; Members Rs.55,000; Contributory  Members Rs.50,000

Workshop on Developing Corporate Image

Karachi: March 15-17, 2010

Organizations which have been in business for a reasonable length of time develop a corporate profile or image. What are the key dimensions of a corporate image? What types of corporate image exist, how can we measure our corporate image, most importantly, how can we manage and improve our corporate image? These questions will be the subject of this workshop.

Course Fee: Non-Members Rs.9,000; Members Rs.8,000; Contributory  Members Rs.7,000

Creating Organizational Excellence

Karachi: April 26-28, 2010

Lahore: June 14-16, 2010

Islamabad: July  5-7, 2010

Excellence is not an accomplishment. It is a spirit, a never ending process. Tom Peters and Robert Waterman defines organizational excellence as continuous innovation in companies. They found that excellent companies were brilliant on the basics and managed to keep things simple in a complex world.

In this highly interactive three half day course, participants will learn practical tools and techniques to bring about the needed changes in their organizational culture to be able to create sustainable organizational excellence.

This course is recommended for senior managers in organizations, particularly those who are or would become decision makers, role models and catalysts to bring about culture change in their organizations.

Course Fee: Non-Members Rs.15,000; Members Rs.14,000; Contributory  Members Rs.13,000


Communication

 

Basics of Business English

Karachi: March 8-13, 2010

Lahore: June 14-19, 2010

In spoken or written communication a working knowledge of the basic rules of the language provides clarity and effectiveness. Basic grammatical, punctuation and spelling mistakes are very common in business communication but a little guidance can do wonders.

This six-day workshop is designed to provide an intensive guideline and practice in the use of proper English and is suitable for all executives and managers who need to improve their basic English skills.

Course Fee: Non-Members Rs.10,000; Members Rs. 9,000; Contributory  Members Rs.8,500

Improving Spoken English Skills

Karachi: March 15-20, 2010

Lahore: May 10-15, 2010

Prolific command over written and spoken English is not an added but essential qualification which every professional must have. The dilemma in our country is that, English has been used as a medium of instruction but not taught as the distinct language. The Grammar Translation (GT) Method, which is focused in our institutions, encircles writing and reading and without enough emphasis on listening and speaking, we cannot make this language our core strength. The rapidly growing corporate world requires those who can communicate well and gain profitable options without zero-waiting time. It is the right and ripe time to move ahead and overcome this deficiency.

Contents:

  Concept of Phonetics and Phonology, Phonemes

  Received Pronunciation

  Difference between Grammar-Translation Method and Direct Method

  Vocabulary

  Styles in usage of words and sentences

  Intonations

  Assimilation

  Elision

Course Fee: Non-Members Rs. 11,000; Members Rs. 10,000; Contributory  Members Rs. 9,500

 

Effective Communication Skills

Karachi: April 5-10, 2010

Lahore: June 21-26, 2010

Communication is a manager's most important activity and he spends 90% of his time on it. Yet it is amazing how ineffective many managers are at the process. With effective communication, managers can make people departments and organizations work more efficiently. This course is designed to teach managers effective skills in communication and to improve their communication styles.

Course Fee: Non-Members Rs.14,000; Members Rs.13,000; Contributory  Members Rs.12,000

Effective Letters, Reports and Presentations

Karachi: April 19-24, 2010

Lahore: May 17-22, 2010

Writing is an essential skill for every manager. Effective writing can influence decisions, win contracts, impress clients and ease clerical burden. This course lets participants develop and use effective writing styles, language and organizational techniques.

Course Fee: Non-Members Rs.11,500; Members Rs.11,000; Contributory  Members Rs.10,000

Presentation Skills for Managers

Lahore: June 1-4, 2010

Karachi: June 28 – July 01, 2010

Managers have to spend a lot of their valuable time, preparing for a formal or an informal presentation. This course is designed to impart skills that will help managers deliver their presentations with confidence and ease, so that audiences could easily grasp what is presented to them and get appropriately influenced.

Course Fee: Non-Members Rs. 11,000; Members Rs. 10,000; Contributory  Members Rs. 9,000

 

Assertiveness Skills

Karachi: June 8-10, 2010

Lahore: July 26-28, 2010

Assertiveness is highly correlated with effective and persuasive communication; one which produces results. It is for this reason that today assertiveness is considered to be a key management skill. Assertive managers produce results and create success for themselves and their organization and command respect and appreciation from their colleagues and peers at work.

Being assertive means when you learn to say NO without being aggressive or meek, it means feeling successful and not feeling guilty about it. It is the ability to formulate and communicate one's own thoughts, opinions and wishes in a clear, direct and non-aggressive way. Assertiveness is a skill which allows you to stand up for your rights in an appropriate manner, express your feelings, reach out to others and build equal relationships. Being assertive is the fundamental right of human beings so why not start practicing it now.

Course Fee: Non-Members Rs.9,000; Members Rs.8,500; Contributory  Members Rs.8,000

The Art of Technical Writing & its Advantages

Lahore: July 12-16, 2010

Karachi: July 26-30, 2010

In a world of rapid technological development, companies are trying to find easy and effective ways to help customers/potential customers understand the advantages of their new products/services. This course will provide a better understanding of writing techniques to enable you to use better words for a variety of technical subjects.

·      Business correspondence and resumes

·      Technical reports: structure and process

·      Types of technical reports: an overview

·      Business plans

·      Proposals

·      Progress reports

·      Instructions

·      User guides

·      Organizational policies and procedures

·      Recommendation and feasibility reports

·      Abstracts, introductions, and conclusions

·      Oral presentations

Course Fee: Non-Members Rs.10,000; Members Rs. 9,000; Contributory  Members Rs.8,500


 

Economics

 

Basics of International Trade

Lahore: February 15, 2010 (Full Day)

Balance of payments includes all the transactions of international trade. It is vital for every economy to have a strong balance of payments as the economy’s strength in international trade effects all the businesses directly or indirectly. Exchange rate is also an indicator of how the economy is performing.

This course will elaborate the current position of the Balance of Payments and exchange rate of Pakistan. We will also try to understand Government’s policies to correct the BOP and Exchange rate and how do these policies affect the business.

Key Objectives and Contents:

The answers to the following questions will be discussed to understand how they affect our businesses

What are the constituents of Balance of Payments of Pakistan

How does the exchange rate policy work and why exchange rate fluctuates

How do governments policies effect the BOP and Exchange rate

How to create opportunities and avoid threats in the current situation

Future Outlook of the BOP and the Exchange Rate

Conference Fee: Non-Members Rs. 8,000; Members Rs. 7,000; Contributory  Members Rs. 6,000

Understanding Pakistan’s Economy for
Effective Decision Making

Karachi: April 5-9, 2010

Lahore: July 5-9, 2010

Understanding of the basic economic principles, specifically with the perspective of Pakistan’s economy is vital for the success of a business. The understanding of economics makes our decisions effective by reducing the costs and enhancing the benefits of our choice.

The ongoing momentum of globalization and increased pressure for sustainability has also made the knowledge of economics a key element for success. Business managers equipped with the understanding of economics are exceptionally well-positioned to play a leading role in the future business landscape.

PIM has designed this course to give managers an understanding of economics in a simplified, business-related and effective manner. It covers a broad spectrum of economic issues like economic growth, inflation, unemployment, imports and exports, budget, monetary policy and WTO.

Conference Fee: Non-Members Rs. 10,000; Members Rs. 9,000; Contributory  Members Rs. 8,500

 

Understanding Pakistan’s Budget and Monetary Policy

Karachi:  May 31, 2010 (Full Day)

Fiscal and Monetary Policies are the basic tools that lead and correct the economy of a country. When government uses these tools the whole economy and specially the business sector gets effected.

Understanding of the basic components of fiscal and monetary policy and their implications on business is a very important tool that every business decision maker must be equipped with. The increased pressure for sustainability in the current economic downturn has also made the knowledge of current and future policy options a key element for survival.

PIM has designed this course to give managers an understanding of fiscal and monetary policies and their implications in a simplified, business-related and effective manner.

Key Objectives and Contents:

The answers to the following questions will be discussed to understand how they affect our businesses

What are the basic constituents of current fiscal and monetary policy of Pakistan

What are the main objectives that government wants to achieve through these policies

What are the implications of these policies on the businesses

Future outlook of the policy options

Course Fee: Non-Members Rs. 8,000; Members Rs. 7,000; Contributory  Members Rs. 6,000

 

 

 

 


Financial Management

 

Accounting Concepts and Practices

Lahore: March 29-April 01, 2010

Karachi: April 19-22, 2010

A fundamental knowledge of financial statements, budgeting, and accounting terminology is a core management skill incumbent upon all business professionals. This course provides an overview of the tools and techniques that financial managers and general managers use to assess and predict the financial condition of the firm.

Objectives:

State the objectives of financial reporting

Define each component of a multi-step income statement, and prepare a multi-step income statement

Define each asset and liability category on the balance sheet, and prepare a classified balance sheet

Evaluate liquidity and profitability

To furnish information useful in making investment and credit decisions

To provide information useful in assessing cash flow prospects

To provide information about business resources, claims to those resources, and changes in them

Course Fee: Non Members Rs. 11,000; Members Rs. 10,000;  Contributory  Members Rs. 9,500

Finance and Accounting for Non-Financial Executives

Islamabad: April 5-10, 2010

Lahore: May 17-22, 2010

Karachi: June 28 – July 3, 2010

The course is intended for executives who do not have an accounting background, or who desire to brush up their financial accounting. It provides extensive exposure to concepts and practices of financial accounting, as well as to certain tools of financial analysis.

Course Fee: Non-Members Rs. 16,000; Members Rs. 15,000; Contributory  Members Rs. 14,000

Cost and Management Accounting for
Non-Financial Managers

Lahore: April 19-21, 2010

Karachi: June 7-9, 2010

This course offers an opportunity to the non-financial managers who are concerned with cost of production or cost of product. The aim of this course is to provide participants with a clear understanding of the cost accounting system. Participants will be able to calculate the cost, analyze the variances and can also budgets the costs, expenses and sales.

Course Fee: Non-Members Rs. 12,500; Members Rs. 11,500; Contributory  Members Rs. 10,500

 

Financial Management Course

Karachi: July 13-16, 2010

The course offers an opportunity to managers to understand and develop a conceptual framework of financial management with respect to the Business context in Pakistan. Issues pertaining to profitability, risk and liquidity of commercial organizations shall form the core of the Program.

This course has been designed for managers, executives, and departmental heads to understand and develop a decision-making framework of financial management.

Course Fee: Non-Members Rs. 11,500; Members Rs. 11,000; Contributory  Members Rs. 10,000

 

Financial Analysis: Concepts and Techniques

Karachi: May 10-13, 2010

The course is intended to develop skills to assess the overall financial position of the firm. Its strengths and weaknesses; and the financial implications of alternative course of action? This course will help in evaluating the performance of the organization, the course is useful for managers involved in corporate planning and control, as well as for personnel of DFI's and banks involved in the financial evaluation of clients. A basic understanding of accounting is a prerequisite.

Course Fee: Non-Members Rs. 11,500; Members Rs. 11,000; Contributory  Members Rs. 10,000


General Management

 

Skills in Supervision

Karachi: February 15-20, 2010

Lahore: June 7-12, 2010

This one-week course has been designed to develop employees to discharge supervisory responsibilities effectively. Major areas covered in the program include basics of management, communication, human relations and productivity.

Course Fee: Non-Members Rs. 12,000; Members Rs. 11,000; Contributory  Members Rs. 10,000

Conflict Management

Lahore: February 16-18, 2010

Karachi: July 12-14, 2010

Conflict is a disagreement among two or more individuals or groups. The modern view regarding conflict is that it is inevitable and when it is channelized properly, it can actually be used for enhancing performance. The hallmark of a progressive organization is the way it uses the free flow of information to achieve its goals; this free flow often results in conflict and becomes detrimental to the organization. The program aims at recognizing effects of dysfunctional and suppressed conflict, and at exploring how conflict can be handled cordially and constructively in the organization, so that organizational interests are held paramount. 

Course Fee: Non-Members Rs. 8,500; Members Rs. 8,000; Contributory  Members Rs. 7,500

Developing Effective Public Relations Strategy

Lahore: February 16-18, 2010

A company’s reputation and image is critical to its success and growth in today’s highly competitive business environment. Where credibility and goodwill are the buzzwords, a favorable image is imperative; especially when a company faces serious issues or unforeseen crises.

The Public Relations discipline not only looks after a company’s reputation but also, influences opinion and aims to establish & maintain mutual understanding between an organization and its publics. Familiarity with and know how of PR tools is hence, absolutely essential for PR managers and executives, product & brand managers, marketing managers & executives and advertising professionals.

Course Fee: Non-Members Rs. 8,000; Members Rs. 7,000; Contributory Members Rs.6,000


 

Managerial Skills for Women

Lahore: February 15-18, 2010

Karachi: March 24-27, 2010

Women are increasingly joining the workforce in unconventional professions and as they do so, they face not only professional challenges but also gender issues. Women managers therefore, need to learn managerial skills from the perspective of the Pakistani environment, requiring successful planning, assertiveness and problem solving skills.

Course Fee: Non-Members Rs. 8,000; Members Rs. 7,500; Contributory  Members Rs. 7,000

 

Small Business Management

Karachi: February 22-24, 2010

Lahore: May 3-5, 2010

Small Business forms the back bone of all economies, more so in a developing country like Pakistan. This program is tailor made to clarify various strategies and steps involved in stating and effectively running a small business. This program will provide insights to all functional areas of management like Marketing, Finance and Production from the perspective of small business concerns with limited capital and human resource.

Course Fee: Rs.4,000/-Per Participant

Contracts Management

Islamabad: February 22-25, 2010

Karachi: March 29 – April 01, 2010

Lahore: June 7-10, 2010

Are your projects being derailed by outsourcing with high hidden costs? Due to poor internal contracts management, are contracted services exceeding budget and schedule? Are contracts being terminated or tied up in claims or litigation?

If these sound familiar, your organization needs to develop professional Contracts Managers, who can manage your contracts in an efficient way. Contracts management training prepares you to understand the complete project cycle from acquisition planning and source selection to contracts administration up to final claims management.

Through this course, you’ll learn how to use the core set of contracting skills needed to:

Manage risk effectively.

Evaluate price and cost proposals efficiently.

Define, establish and justify "fair and reasonable" prices

Use proven techniques for conducting successful negotiations

Contracts management training is for you if you are a contracts manager, a project manager, a contracts administrator, a sales or business development manager, a contracts proposal writer, a member of a source selection team or a commercial contracts professional who wants to strengthen his or her abilities.  With shrinking project profits and increasing customer demands for international level management, organizations and individuals need to invest in Contracts Management skills to survive and compete in an extremely competitive future. Let us help you get started on the road to contracts management success today.

Course Fee: Non-Members Rs. 15,000; Members Rs. 14,000; Contributory  Members Rs. 13,500

Management of Change

Karachi: March 24-25, 2010

Lahore: July 14-15, 2010

The operating environment for most businesses in the 21st century has become highly dynamic and complex, where change has emerged as the most prominent characteristic.   There is a constant need to upgrade, shape and change basic structures, processes and interrelationships. Organizational success and survival in the present day environment is increasingly being linked to timely introduction of needed changes and their successful implementation. There is a growing consensus amongst management experts that an outstanding and consistent ability in change management has emerged as a key determinant of competitive advantage for organizations. 

Today, an impressive array of change management techniques are available to managers who are interested in becoming effective change implementers. This 2-day course on Management of Change aims to provide a practical understanding of the key concepts of change management to the participants and provide them a skill in the practical application of these concepts in the Pakistani environment.

Course Fee:  Rs.5,000/- Per Participant.

 

Skills in Goal Setting and Work Planning

Karachi: March 16-20, 2010

Lahore: June 8-12, 2010

In this course extensive exposure to exercises will help participants to learn the concepts of corporate planning and its linkage with corporate objectives and the strategy for the accomplishment of each goal. The focus will be to help participants to learn the art of negotiating goals with others, monitoring and control on goals and their achievement.

Course Fee: Non-Members Rs. 13,000; Members Rs. 12,000; Contributory  Members Rs. 11,000

Knowledge Management and
Organizational Development

Karachi: April 7-10, 2010

Lahore: June 28 – July 01, 2010

 

Knowledge Management (KM) refers to a range of practices used by organizations of identify create, represent, and distribute knowledge for reuse, awareness and learning across the organization. Knowledge Management programs are typically tied to organizational objectives and are intended to lead to the achievement of specific outcomes such as shared intelligence improved performance, competitive advantage, or higher levels of innovation.

Knowledge transfer (one aspect of Knowledge Management) has always existed in one form or another, for example through on-the-job peer discussions, formal apprenticeship, corporate libraries, professional training and mentoring programs. However, since the late twentieth century—additional technology has been applied to this task, such as knowledge bases, expert systems, and knowledge repositories.

Course Contents:

·          Approaches to knowledge

·          Schools of thought in knowledge management

·          Key concepts in knowledge management

-         Tacit versus explicit knowledge

-         Knowledge capture stages

-         Adhoc knowledge access

·          Drivers of knowledge management

·          Knowledge management enablers

·          Knowledge management roles and organizational structure

·          Knowledge management lexicon

·          Related definitions

·          Cases

Course Fee: Non-Members Rs. 8,500; Members Rs. 8,000; Contributory  Members Rs. 7,500

 

Forecasting Techniques for Managers

Karachi: March 22-26, 2010

Lahore: July 5-9, 2010

Frequently there is a time lag between awareness of an impending event or need and occurrence of that event. This lead time is the main reason for planning and forecasting. If the lead time is zero or very small, there is no need for planning. If the lead time is long, and the outcome of the final event conditional on identifiable factors, planning can perform an important role. In such situations Forecasting is needed to determine when an event will occur or a need arise, so that appropriate actions can be taken.

This course has been designed to fulfill that need. Furthermore given the broad range of forecasting methods currently available, the greatest gains in the practice of forecasting will come from more and better applications and implementation, not new methods. Therefore it is the managers’ knowledge and use of existing methods, in their specific organizational context, that hold the greatest promise.

Course Fee: Non-Members Rs .11,000; Members Rs. 10,000;  Contributory  Members Rs. 9,500

Negotiation Skills

Karachi: March 24-26, 2010

Lahore: May 4-6, 2010

Islamabad: June 29 – July 01, 2010

Negotiation skills are essential for all managers, be it negotiating with unions, suppliers, customers, employees or creditors. This program will help managers to develop the skills, styles and confidence necessary to negotiate effectively. The program is especially appropriate for line or specialist executives who wish to understand the negotiation process.

Course Fee: Non-Members Rs. 12,000; Members Rs. 11,500; Contributory  Members Rs. 11,000

Effective Delegating Skills

Lahore: March 29-30, 2010

Karachi: June 21-22, 2010

Delegation is the transference of the authority and responsibility for carrying out certain tasks. Successful delegation implies that those to whom the tasks are delegated, know what they have to achieve. This course aims to improve understanding of delegation, so that managers work smarter and not harder.

This course is designed for managers at all levels who have problems when they delegate or in accepting delegation.

Course Fee: Non-Members Rs. 6,000; Members Rs. 5,500; Contributory  Members Rs. 5,000

 

 

 

Effective Complaint Handling

Karachi: March 29-31, 2010

Do managers like customer complaints?  Do Businesses need complaints? Is complaint a good thing or a bad thing for your business? This 3 days workshop will discuss:

  Why people/customers make complaints?

  How to handle complaints?

  How to turn them into a value creating opportunity for your organization and for the Customers of the company?

Complaints point out where we need to improve our human skills, products and organizational processes and shows us that how we can build loyal & satisfied customers through effective complaint handling and management systems.

Course Fee: Non-Members Rs. 8,000; Members Rs. 7,000; Contributory  Members Rs .6,000

How to Improve Morale, Motivation and Commitment

Lahore: April 5-10, 2010

Karachi: May 31 – June 5, 2010

More than ever before, morale, motivation, and productivity are key issues for today's managers. The work force has become increasingly differentiated in terms of its mobility, aspirations, training and responsiveness to incentives. The relationships between morale, motivation and productivity are no longer simple and straightforward. This workshop examines how these elements work together, how to diagnose dysfunctions and intervene positively through appropriate motivational strategies.

Course Fee: Non-Members Rs. 13,500; Members Rs. 12,500; Contributory  Members Rs. 11,500

Improving Workplace Effectiveness Through
Creativity and Innovation

Karachi: April 12-15, 2010

Lahore: May 31 – June 3, 2010

Creativity leads to innovation which is the driving force behind a successful organization. Through group and individual creativity successful problem solving can be achieved relating to any kind of work place situation. Small scale innovation further results in improved efficiency and smoother work flows.

Course Fee: Non-Members Rs. 8,000; Members Rs. 7,000; Contributory  Members Rs. 6,000

Skills in Administration

Karachi: April 12-17, 2010

Lahore: May 24-29, 2010

Administration is a process through which hundreds of activities are initiated, coordinated and controlled. The main instrument for administration are the rules, policies, procedures and work system which are designed to ensure that work gets done effectively with minimum time, effort and money. The course is designed for junior and middle level managers who want to enhance their administrative capabilities.

Course Fee: Non-Members Rs. 12,000; Members Rs. 11,000; Contributory  Members Rs .10,500

Team-Work: Getting People to Work Together

Lahore: April 12-17, 2010

Karachi: June 7-12, 2010

Poor team-work is a phenomenon which many organizations suffer from. Getting people to work together in a cooperative and collaborative manner calls for skills and attitudes on the part of managers and group members which experience alone does not teach. This course has been specially designed to help managers improve team-work and organizational effectiveness and will benefit managers at all levels.

Course Fee: Non-Members Rs. 16,000; Members Rs. 15,000; Contributory  Members Rs. 14,000

Management By Objectives

Karachi: February 24-26, 2010

Lahore: May 24-26, 2010

Experience throughout the ages has proven that people produce the best results when they buy-in to and are committed to the goals they are being asked to achieve. There is no better way to ensure commitment and buy-in to goals than allowing people to set their own goals and objectives. In organizations the best way to do this is to use Management By Objectives. This course will, in a practical and systematic format, provides managers at all levels with an overview of MBO and information about installing and using MBO effectively in their organizations.

Course Fee: Non-Members Rs. 10,500; Members Rs. 9,500; Contributory  Members Rs. 9,000

 

Research Techniques for Decision Making

Lahore: April 19-21, 2010

Karachi: June 21-23, 2010

Research plays a vital role in effective decision making as it allow us to develop and analyze our choices and their alternatives comprehensively.

The areas that will be covered are:

1.    Basic understanding of effective research techniques

This will allow us to understand the basic tools of research that will enhance our decision making.

2.    Case studies related to products and ideas that succeeded or failed

Analysis of the pitfalls of conducting research and how to effectively avoid them.

3.    Application of the tools and techniques learned

To apply the research tools learned participants will develop new ideas for products & markets and experience the real time challenges in research.

Course Fee: Non-Members Rs. 8,000; Members Rs. 7,000; Contributory  Members Rs. 6,000

How Do Effective Managers Organize Themselves

Karachi: April 26-29, 2010

Lahore: June 29 – July 2, 2010

Effective managers are those managers who can use their TIME most effectively and efficiently. This course provides managers the technology and methodology essential for effective time management in the organizational and personal environment.

Course Fee: Non-Members Rs. 12,000; Members Rs. 11,000; Contributory  Members Rs. 10,000

How to Conduct Effective Meetings

Lahore: April 26-27, 2010

Karachi: June 14-15, 2010

Meetings are a vital cog in the day-to-day running of most organizations. They are an integral part of the communication and problem solving processes critically important across functions and organizational levels. However, valuable time, effort and energy is frequently lost through poorly conducted and organized meetings. 

After attending this course participants would be able to successfully and effectively plan and execute meetings.

Course Fee: Rs.4, 000/- Per Participant. 

 

Event Management Skills

Lahore: May 3-6, 2010

Karachi: June 14-17, 2010

Event Management is an area, which has grown rapidly in recent years and has become established as an important element in the Promotional Mix.   The emergence of Event Management as professional skills is now firmly established as required skills in professional environment.

The objective of this course is to provide participants with the skills they need to work in Event Management; to ensure that any event, from a departmental meeting to a full-scale conference, is a complete success.  This course will give you a good grounding in all the essentials of Event Management; in this four days course you will also research and plan a fictional event, troubleshoot issues as they arise. 

 

Course Contents

·    Overview of Event Management

·    Purpose and importance of Event Management

·    Event management Planning

·   Managing Resources and Budgeting

·    Fulfilling Client’s expectations

·    Promoting the Event

·    Evaluation of the Event 

 

Course Fee: Non-Members Rs. 7,500; Members Rs. 7,000; Contributory  Members Rs. 6,000

 

Problem Solving and Decision Making Skills

Lahore: May 3-8, 2010

Karachi: June 14-19, 2010

This course will provide a conceptual framework for rationale, accuracy and efficiency in problem identification and effective decision making. The workshop is designed for senior and middle level managers involved with the decision making process.

Course Fee: Non-Members Rs. 16,000; Members Rs. 15,000; Contributory  Members Rs. 14,000

Development Course for Managers

Karachi: May 10-15, 2010

Lahore: June 28 – July 03, 2010

The purpose of this course is to review in detail the selected phases of management, to develop an analytical approach to the practical problems of management, to stimulate and provide direction for the self development of managers and to encourage continual improvement in the competence, efficiency and effectiveness of management personnel. Senior and middle management executives will benefit the most from this course.

Course Fee: Non-Members Rs. 14,000; Members Rs. 13,000; Contributory  Members Rs. 12,500t

 

Telephone Courtesy

Karachi: May 11-12, 2010

A major part of business handled these days is through telephonic communication. A pleasing and pleasant telephonic response lays the foundation on which the organization can interact with its stakeholders. Unfortunately the concepts and dynamics of telephone courtesy are often not fully understood by organizations and their employees. This results in mishandling and break down of relations. This two-day course is designed for those who are constantly handling phone calls but need to polish their skills of handling them "effectively".

Course Fee: Non-Members Rs. 6,000; Members Rs. 5,500; Contributory  Members Rs. 5,000

Principles of Good Management

Lahore: May 17-22, 2010

Karachi: May 31- June 5, 2010

This program depicts the development of management thinking over the past 120 years, from the three distinct earlier schools to contemporary management. It provides managers with an in-depth knowledge of all the managerial functions, and how these can be used in our organizations. It also features the most significant pathfinders, thinkers and practitioners-whose ideas continue to shape management today. Managers learn about the practical principles of good management that make their organizations excel.

Course Fee: Non-Members Rs. 12,000; Members Rs. 11,000; Contributory  Members Rs. 10,000

 

Developing Managerial Competencies

Lahore: May 24-26, 2010

All organizations need competent managers to be able to reach their objectives both effectively and efficiently.

Management Research, over the last twenty years, has determined that a manager’s competence depends on his / her “Competencies”.  Competencies in essence are a person’s set of capabilities and reflect what a person can do effectively.  This research has also helped in developing a model of “Management Competencies” which are highly correlated to sustained high level Managerial Performance.

This course will:

  Introduce the Competency Model to participants

  Help participants identify their own Managerial Competencies

  Suggest ways and means to improve / strengthen Competencies

  Help develop approaches / Strategies for use of the Competency Model to improve organizational performance.

Course Fee: Non-Members Rs. 16,000; Members Rs. 15,000; Contributory  Members Rs. 14,500

 

Management for Educational Leaders

Karachi: June 28 – July 01, 2010

Lahore: July 12-15, 2010

In this highly competitive and technologically advanced environment, importance of education has increased manifold and so has the effective management of educational institutions. It has become essential for the Heads of educational institutions to become familiar with the science and art of management. This course is planned to equip people currently holding administrative and management positions in educational institutions with the knowledge, understating, attitudes and skills required for successful modern institution management and leadership.

Course Fee: Rs. 6,000/- Per Participant.

 


Human Resource Management

 

How To Develop and Implement a 
Performance Management System

Lahore: February 1-4, 2010

Today it is globally recognized that Human Capital is a key driver of organizational excellence and growth. To tap the full capability of Human Capital, it is essential to accurately measure its contribution. Hence, the requirement of identifying a valid measurement methodology has become of prime importance for HR practitioners.

An effective performance management system provides a tool that allows top management to determine the contribution of human capital to the organization’s growth and how it can be enhanced further. This course is focused towards the development, implementation and monitoring of such a system for an organization keeping in perspective the individual needs of an organization.

It is targeted towards HR managers who are involved in developing, implementing and managing the entire performance management process.

Course Fee: Non-Members Rs. 12,000; Members Rs. 11,500; Contributory  Members Rs. 11,000

Training Techniques for Trainers

Karachi: March 1-6, 2010

Lahore: May 10-15, 2010

Managers have to be good trainers for both the organization's success as well as for their own success. It is a key responsibility of managers to train and develop their subordinates however, organizations pay little attention to equip their managers with the necessary skills and knowledge to carry out these responsibilities successfully. This course is beneficial for all managers.

Course Fee: Non-Members Rs. 15,000; Members Rs. 14,000; Contributory  Members Rs. 13,000

Training Needs Analysis

Lahore: March 1-3, 2010

For effective development of employees the proper identification of training needs in critical. Training needs analysis is a key part of every manager’s role but, unfortunately, seldom are managers equipped to deal with this specialist task.

The primary objective of this 3-day course is to provide the participants with relevant tools and techniques to assess the training needs within their respective roles.

Course Fee: Non-Members Rs. 10,000; Members Rs. 9,000; Contributory  Members Rs. 8,000

How to Conduct Successful Selection Interviews

Lahore: March 15-17, 2010

Develop your interviewing skills to… ‘pick the one who fits!’

This course is designed for HR managers, recruiters, as well as professionals who are involved in the recruitment process. It will aid participants in conducting effective selection interviews, hence sharpening their skills to obtain relevant information from interviewees by utilizing different techniques.

The topics covered will include:

  Developing an interviewing plan

  Evaluating resumes

  Determining what type of questions to ask and not ask during an interview

  Learning how to deal with different types of interviewees

  Interpreting body language

  How to avoid common interviewing mistakes

Course Fee: Non-Members Rs. 8,000; Members Rs. 7,000;Contributory Members Rs.6,000

Employee Counseling for Increased Performance

Lahore: May 4-6, 2010

Successful organizations globally have acknowledged that the source of competitive advantage today is the talent it employs. The prime focus of managers and HR practitioners has shifted to managing a quality workforce which is the critical success factor. However, to ensure that employees are utilized to their full potential, it is also necessary to develop and guide them appropriately.

Employee counseling is focused towards guiding employees to resolve concerns that are affecting their professional and personal growth. It is a common misconception that counseling implies giving advice. Employee counseling is focused towards facilitating employees explore possibilities of solutions for challenges that they are facing, whether they relate to their own productivity at work, becoming assertive with team members or making a choice regarding career options.

This course is focused towards developing counseling skills of managers as well as HR practitioners who need to focus on increasing the productivity of employees by providing them guidance and an opportunity to explore their potential through a process of self-catharsis and self-development.

Course Fee: Non-Members Rs. 9,000; Members Rs. 8,000; Contributory  Members Rs. 7,000

 

Job Analysis for HR Decision

Karachi: May 17-20, 2010

Job Analysis is one of the most important processes of the human resource function. This four-day course is designed to help participants understand the nature of the job analysis process, the methods and techniques used and the practical application of the information resulting in the form of job description and job specification. It will allow participants to make effective human resource decisions in the areas of recruitment, assessment, selection, performance management and more.

This course is for managers who are involved in conducting job analysis within their organization and also for individuals who would prepare Job Descriptions and Specifications.

Course Fee: Non-Members Rs. 7,500; Members Rs. 7,000; Contributory  Members Rs. 6,500

Introduction  to Human Resource Management

Lahore: May 18-22, 2010

Karachi: June 14-18, 2010

The course is designed to provide a sound basis of the field of HRM and how is HRM different from personnel management. The aim of the course is to provide the participants with the latest tools and techniques in the field with special reference to the Pakistani scenario.

Course Fee: Non-Members Rs. 12,500; Members Rs. 11,500; Contributory  Members Rs. 10,500

Effective Employee Orientation

Karachi: May 24-25, 2010

Orienting employees to their workplaces and their jobs is one of the most neglected functions in many organizations.  An employee handbook and piles of paperwork is not sufficient anymore when it comes to welcoming a new employee to your organization. The most frequent complaints about new employee orientation are that it is overwhelming, boring, or that the new employee is left to sink or swim.  The result is often a confused new employee who is not productive and is more likely to leave the organization within a year. 

With increasing labor turnover issue in most of the organization, developing an effective employee orientation experience continues to be crucial.  It is critical that new hire programs are carefully planned to educate the employee to the values, history and who is who in the organization.  A well thought out orientation program, whether it lasts one day or six months, will help not only in retention of employees, but also in productivity. Organizations that have good orientation programs get their people up to speed faster, have better alignment between what the employees do and what the organization needs them to do, and have lower turnover rates. 

In this two-day course participants will learn the skills required to plan and implement the effective employee orientation program for their new employees.

Course Fee: Non-Members Rs. 7,000; Members Rs. 6,000; Contributory Members Rs.5,000

 

Workshop on Preparing Human Resource Policy Manual

Karachi: June 28 – July 02, 2010

This course is on how to develop a HR Policy Manual to provide guidance and direction to businessmen and executives who will be coping with Human Resource issues in the coming decade.

The workshop will be of particular interest to:

  Human Resource Managers

  Personnel Administrators & Practitioners

  Administrative  & Office Managers

  Government Administrative Personnel

  Instructors, Trainers and Teachers

  Others involved in defining personnel policies

 

The Participants will secure the following  benefits:

  Useful ideas on how to plan & organize a Human Resource policy

  Practical tips on preparing a policy manual

  Objective recommendations on what subjects to include in a policy manual & topics to be avoided

  Hands-on development of a manual

  Time-saving checklists, worksheets & reference charts

  Suggestions on how to carefully write personnel policies to achieve clear understanding & interpretation

Workshop Fee: Non-Members Rs. 12,000; Members Rs. 11,000; Contributory  Members Rs. 10,500


 

Information Technology

 

Oracle Applications R12: General Ledger                        (Oracle e-Business Suite)

Lahore: February 1-4, 2010

Oracle General Ledger provides highly automated financial processing. It can import and post 42 million journal lines per hour, making it the fastest and most scalable general ledger on the market. It also provides tools for effective management control and real-time visibility to financial results — everything you need to meet financial compliance and improve your bottom line.

Course Fee: Non-Members Rs. 6,500; Members Rs. 6,000; Contributory  Members Rs. 5,500

Learn Microsoft Office 2007 in Six Days

Lahore: March 8-13, 2010

Karachi: May 24-29, 2010

This course teaches you how to effectively use the new Microsoft Office 2007 Suite through comprehensive training sessions and engaging workshops. Allowing the user to get familiar with the all new version of industry’s leading office automation program.

 

New users will be guided through the fundamentals of the new office interface, while experienced users will be brought up to speed on the new navigation and functionality of this 2007 edition. This course will train you how to best meet your needs through the use of Word, Excel, PowerPoint and Outlook.

Course Fee: Non-Members Rs. 6,500; Members Rs. 6,000; Contributory  Members Rs. 5,500

Advanced MS Office

Karachi: March 8-12, 2010

Lahore: June 14-18, 2010

This course is designed for experienced users of Microsoft Office. It familiarizes them with the advanced features of Word, Excel and PowerPoint and shows them how to create macros in Excel using Visual Basic for Applications (VBA). The course comprises:

 

Word

·   Long/complex documents

·   Table of contents, index, etc

·   Style sheets and themes

·   Drawings and diagrams

·   Templates

·   Document security

·   Customization

·   Macros

PowerPoint

·   Managing presentations

·   Charts

·   Tables

·   Templates and Color Schemes

·   Animation

·   Multimedia

·   Customized presentations

Excel

·   Data manipulation

·   Formulas and functions

·   Tools

·   Macros

·   Working with Shared Workbooks

Course Fee: Non-Members Rs. 6,500; Members Rs. 6,000; Contributory  Members Rs 5,500

 

Advance MySQL Server 2008

Karachi: March 15-20, 2010

Lahore: June 14-19, 2010

The database solutions of today require a seamless integration of specific user requirements with MS Access objects. Utilizing macros, VBA, SQL and embedded expressions, you can create fully distributable applications within Access.

Microsoft SQL Server 2005 is the leading relational database management system and is extensively deployed around the world. The combination of low cost, ease of maintenance and high speed makes MS SQL Server 2005 ideal for many application areas.

In this hands-on course, you gain the skills necessary to create intelligent forms by manipulating properties, executing methods, and incorporating business logic to create a complete solution. You will also learn how to administer and maintain MS SQL Server 2005 databases while addressing scalability and reliability issues.

Course Fee: Non-Members Rs. 6,500; Members Rs. 6,000; Contributory  Members Rs. 5,500

Advanced MS Excel

Karachi: 508, 2010

Lahore: April 5-8, 2010

Karachi: July 26-29, 2010

This course is designed for existing Excel users who have a working knowledge of the Excel and wish to further develop their spreadsheet skills by using the more complex features of the application.

Course Contents

  Overview of the Excel

  Create and use worksheet templates

  Define and use custom lists

  Customize Excel defaults

  Use Goal-seek and Solver to find answers

  Customize Excel toolbars

  Specify, sort, filter, Advanced Filter & extract more complex data using list management functions

  Use the Advanced Excel Formulae

  Import and export data from other sources

  Record a macro for automating tasks

  Attach a macro to a command button and a toolbar button

  Write your own function in Excel using VBA  

Pre-Requisites

Basic knowledge in MS-Excel or any other spread sheet is assumed.

Course Fee: Non-Members Rs. 7,500; Members Rs. 7,000; Contributory  Members Rs 6,500

 

 

3D Presentation Skills using PowerPoint & Flash Tools

Lahore: April 5-8, 2010

Karachi: April 26-29, 2010

Presenters or speakers charged with the responsibility to prepare presentations have to spend a lot of their valuable time in designing and formatting a presentation. Microsoft PowerPoint and Macromedia Flash are considered as top-notch presentation tools of the industry. By using combination of these two, you can create high quality, media rich presentations to mesmerize your audience. This course is designed to impart skills that will help presenters to prepare powerful multimedia presentations with confidence and ease, so that presentations will become livelier and audiences could easily grasp what is presented to them and get appropriately influenced.  During the course participants get thorough understanding of the capabilities of Microsoft PowerPoint and Flash tools and integrate these tools effectively and efficiently into their own environment. This course is designed for executives/managers/presenters that used to make and deliver presentations and presentation designers/IT professionals wishing to enhance their existing presentation skills by learning how to create exciting multimedia presentations.

Course Fee: Non-Members Rs. 6,500; Members Rs. 6,000; Contributory  Members Rs 5,500

Computer & Internet Security:
Threats & Countermeasures

Lahore: April 13-15, 2010

Karachi: June 15-17, 2010

Attacks on systems due to weaknesses in Microsoft Windows operating system and connectivity to the Internet are continually becoming both more frequent and more sophisticated. According to a recent survey, 92% of security breaches that occurred were put down due to lack of employee awareness of computer security. You are the first line of defense for the system(s) you use!  You have the choice of whether to inadvertently expose your system(s) to a high degree of security risk or whether to use proven measures that substantially reduce security risks. 

The aim of this course is to provide a greater understanding of the major issues surrounding computer & Internet security and the counter controls to ensure smooth, uninterrupted computer operations. During this three days course participants will learn skills pertaining to computer and Internet security threat identification and respective prevention tools and techniques. This course covers all major areas of computer protection that are relevant to the needs of executives, managers, IT personnel or anyone who uses computers and facing problems due to increasing number of Internet threats to their computing resources.

Course Fee: Non-Members Rs. 7,000; Members Rs. 6,500; Contributory  Members Rs. 6,000

 


 

 

Implementing Oracle 11g Data Guard

Lahore: April 19-21, 2010

Oracle Data Guard provides the management, monitoring, and automation software to create and maintain one or more standby databases to protect Oracle data from failures, disasters, human error, and data corruptions. Administrators can use either manual or automatic failover to a Data Guard standby database to maintain high availability for mission critical applications.

Hands-on exercises provide you with practical experience with Oracle 11g Data Guard. Exercise include: Building a fault-tolerant database, Enabling fast recovery with flashback database, Creating an Oracle 11g Data Guard environment etc.

Course Fee: Non-Members Rs. 6,500; Members Rs. 6,000; Contributory  Members Rs. 5,500

Effective Disaster Recovery Planning for
IT Infrastructure

Karachi: April 26-29, 2010

Lahore: June 8-11, 2010

Information Systems have now become an integral part of business. The extensive usage of computer applications and networks, coupled with the explosive growth of the Internet, has led to a great deal of concern about system and network availability and integrity. Organizations are vulnerable to outages that affect their capability of utilizing systems for mission-critical purposes.

A disaster recovery plan involves analyzing an organization’s risks and articulating a plan for addressing those risks. This course provides practical methods and techniques that can be followed in order to develop an effective disaster recovery plan.

Course Fee: Non-Members Rs. 8,000; Members Rs. 7,000; Contributory  Members Rs. 6,000

Learn Microsoft Access for Building Business Databases

Lahore: May 10-15, 2010

Karachi: June 28 – July 03, 2010

Databases have become the integral part of organization’s information systems, so they need to be planned and developed efficiently. Microsoft Access is a database of choice for many small to medium businesses. Using Microsoft Access it is possible to develop flexible databases applications like Payroll Processing System, Inventory Control System and other similar systems for storing and manipulating business data. This hands-on course offers detailed understanding of all the demanding features of this powerful database management system and give the participants required skills to integrate Microsoft Access in their own business environment. This six days course is designed for anyone who is charged with the responsibility of developing, managing and maintaining databases in their organization.

Course Fee: Non-Members Rs. 8,000; Members Rs. 7,000; Contributory  Members Rs. 6,500

 

Implementing SQL Server 2008 Failover Cluster (HA) 

Lahore: May 10-12, 2010

Karachi: July 19-21, 2010

 

SQL Server 2008 provides a full range of technologies that allow organizations to reduce downtime and maintain high levels of availability. In order to achieve these goals, an enterprise database administrator must implement failover clustering, log shipping, database mirroring and peer-to-peer transactional replication. This course offers enterprise SQL Server administrators the skills to maintain a large number of constantly available database servers.

Throughout this course,  a series of extensive hands-on exercises provides you with practical experience implementing high-availability solutions. Exercises include: Installing a SQL Server Failover Cluster, Backing up and restoring databases with advanced features, mirroring a database etc.

Course Fee: Non-Members Rs. 6,500; Members Rs. 6,000; Contributory  Members Rs. 5,500

Desktop Publications
(Using Inpage CorelDraw & Photoshop)

Lahore: May 17-19, 2010

PIM has been the pioneer in introducing new courses to meet the new requirements of the market. Once again PIM introduces URDU Desktop Presentation using INPAGE and CorelDraw to develop the presentation in regional languages.

PIM offers a Hands on workshop for URDU Desktop Presentation. This course covers a wide variety of following applications.

  INPAGE

  Microsoft Power Point

  CorelDraw / Photoshop

CorelDRAW is a comprehensive vector-based drawing program that makes it easy to create professional artwork from simple logos to complex drawings. It also has the capability to manipulate text of unconventional application like INPAGE (widely used application for Urdu desktop publication & mostly other Pakistani regional languages.

Course Fee: Non-Members Rs.6,000; Members Rs.5,500; Contributory  Members Rs. 5,000

 

Planning and Conducting Information Systems Audit

Lahore: May 24-28, 2010

The mark of excellence of a professional program is determined by the value & recognition it bestows on the individual who achieves it. Due to the dynamic nature of information technology, it has become necessary to continuously redefine audit, control, security requirements and processes. To meet the needs of management, audit committees, government regulators and other constituents, auditors are required to be updated with new practices, trends and technology. This course will give an idea about Information Technology (IT) security and control practices, and will provide a forum for discussion and brainstorming as well.

Course Outline:

  The IS Audit Process

  Management Planning and Organization of IS

  Technical Infrastructure and Operational Practices

  Protection of Information Assets

  Disaster Recovery and Business Continuity

  Business Application System Development, Acquisition, Implementation and Maintenance

  Business process Evaluation and Risk Management

Course Fee: Non-Members Rs. 15,000; Members Rs. 14,000; Contributory  Members Rs. 13,500

System Network Security: Tools & Techniques  (New)

Karachi: July 13-15, 2010

Computer Networks around the world are systematically being victimized by rampant hacking. This course prepares participants in the specific network security discipline and let them understand and knows how to look for the weaknesses and vulnerabilities in target systems. The goal of this course is to help the organization take preemptive measures against malicious attacks by attacking their systems themselves; all the while staying within legal limits. During the course participants will learn how to scan, test and secure their own systems & networks and examines various security tools.

Course Contents:

w  Introduction to System & Network Security

w  Vulnerability Scanners

w  Packet Sniffers & Protocol Analysis

w  Network Scanning & Monitoring Tools

w  Intrusion Detection Tools

w  Wireless network Security Tools & Techniques

Course Fee: Non-Members Rs. 8,000; Members Rs. 7,500; Contributory  Members Rs. 7,000

 

 

Tools & Techniques for Information Systems Audit  (New)

Karachi: July 19-20, 2010

 

This training program provides participants with a detailed understanding of information systems auditing tools & techniques used to perform the network security scanning & assessment. Participants will learn how to scan, test, and secure their own systems & networks’ using various IS auditing/security tools. Upon completion of this course participants will be able to understand & use IS auditing/security tools, to effectively conduct information systems security audit.

 

Course Fee: Non-Members Rs. 6,000; Members Rs. 5,500; Contributory  Members Rs. 5,000


Marketing Management

 

 

How to Prepare a Marketing Plan

Lahore: February 16-19, 2010

Marketing Plans lie at the heart of a company’s revenue-earning activities. The techniques and procedures for developing and controlling marketing plans are accordingly essential skills that all professional marketing practitioners require.

The course has been designed for middle and lower management who are responsible for making the marketing plan or assist in the making of a marketing plan.

Course Fee: Non-Members Rs. 9,000; Members Rs. 8,000; Contributory  Members Rs. 7,500

Effective Purchase Management

Karachi: March 15-19, 2010

Lahore: May 3-7, 2010

Purchasing is a managerial process that goes far beyond simply buying materials. It includes planning and policy procedures that cover a wide range of related activities. In analyzing business operations, the phrase value-added concept expresses the difference between the cost of the component materials and the selling price of a finished product. The average company purchases goods and services valued at more than half of what it sells. An organization’s profit is thus, to a large extent, determined by how effectively it procures and manages these materials.

The efficiency of any organization is correspondingly contingent on the availability of component parts and materials of the right quality, in the right quantity, at the right time, at the right price, from the right source, and with delivery at the right place. Failure in any of these areas increases costs and decreases profit and can precipitate an economic crisis. In an increasingly globalized economy, buyers find it necessary to become world-class customers. They need to know their business so that they can effectively and efficiently satisfy the increasingly complex needs of their internal customers.

This course as a whole is designed to present the principles and procedures that represent the most professional approach to purchasing in the private, public and nonprofit sectors of our economy. This approach focuses mainly on industrial or commercial purchasing in contrast to purchasing by household consumers.

Course Fee: Non-Members Rs. 11,500; Members Rs. 11,000;  Contributory  Members Rs. 10,000

 

 

Critical Customer and Competitor Analysis                      
for Winning Market

Karachi: March 30 – April 2, 2010

Lahore: July 13-16, 2010

 “If you know yourself and your enemy, in a hundred battles, you will never fear the result”. Sun Tzu the war strategist said.

Benefits to you

Marketing is not all about competitors but understanding your customers. Decreasing differentiation, borderless marketing, and environmental uncertainties have forced marketers to battle for the customers. Marketers must track targets and identify new markets  and at the same time, preempt competitors and new entrants. This program helps you  analyze customer value, track psychographic shift and enhance service quality. Learn to build and prioritize  resources to satisfy, retain, and build customer loyalty better than competitors.

Course Fee: Non-Members Rs. 10,500; Members Rs. 9,500; Contributory  Members Rs. 8,500

Better Field Sales Management

Karachi: April 12-16, 2010

Lahore: June  21-25, 2010

The basic thrust of this program is on presenting the field sales manager's job as consisting of three elements; leading a team, motivating subordinates to perform and controlling a profit centre. This course is considered a "must" for managers, involved in sales management and administration.

Course Fee: Non-Members Rs. 12,000; Members Rs. 11,000; Contributory  Members Rs. 10,500

Selling Competencies

Lahore: April 13-16, 2010

Karachi: June 15-18, 2010

Sales jobs vary from cold-calling telemarketers to consultative sales professionals who can spend years developing a lead into a sale; the products they sell range in cost from less than a hundred dollars to millions.

Today’s business world, which is characterized by cut throat competition, even a small edge can make a difference between success and extinction. Hay/McBers research has identified a set of key characteristics that can apply to any kind of selling.

This course would help you identify these competencies and your level of expertise in each one.

It will provide you insight into how you can go about further strengthening those competencies in which you are already strong, as well as developing those which require polish. At the end of this 3 half day program you will not only have received feedback on how well you demonstrate certain behaviors that are essential for effective selling, you will also go through a process to improve the same.

Course Fee: Non-Members Rs. 10,000; Members Rs. 9,500; Contributory  Members Rs. 9,000

 

Customer Relationship Management

Lahore: May 24-27, 2010

In today’s competitive business environment, better customer relationship act as a key to the organizational success. The more we understand the relationship dynamics of our customers the better we are in developing a loyal and more profitable customer base. This course is designed to create the basic awareness of the concepts and applications of customer relationship management in modern business context and the use of technology by the organizations in developing and maintaining the strong relationships with their customers. In this four days workshop, we will use real life case studies to apply the concept of CRM in local and global business environment and identify the business processes in organizations that need a change in order to become more customer-focused and profitable.

Course Fee: Non-Members Rs. 9,500; Members Rs. 8,500; Contributory  Members Rs. 7,500

Developing Marketing Skills

Lahore: May 25-28, 2010

The program exposes participants to the tools of analysis necessary for the formulation of marketing strategy. It deals with operational marketing decisions, for example, pricing, promotion, distribution and also covers marketing planning, procedures and practices.

Course Fee: Non-Members Rs. 10,000; Members Rs. 9,000; Contributory  Members Rs. 8,000


Operations Management

 

Materials Handling and Warehousing

Karachi: March 15-19, 2010

Lahore: June 14-18, 2010

This course is designed for people working in the fields of material and/or operations management who need the concepts, techniques, and terminology of material handling and warehousing activities. Techniques of material control, effective warehousing, and the use of appropriate material handling are covered. Completion of this course will significantly improve the participant’s knowledge of material handling and warehousing which can be used in the working environment.

Course Fee: Non-Members Rs. 10,500; Members Rs. 9,500; Contributory  Members Rs. 8,500

Implementing 5S

Karachi: March 16-18, 2010

Lahore: June 22-24, 2010

5S encompasses a total facility-wide process of implementing and sustaining improvements that will last.

 

5S methodology, a simple yet powerful practice, helps guaranteeing product quality, ensuring safety and increasing the bottom line by identifying and eliminating waste in workplace. It has consistently proven its worth in organizations across the globe.

5S Implementation requires an all-encompassing workplace methodology. Such a holistic implementation moves 5S away from being just another methodology and to an intervention that can change the hearts and minds of the employees, irrespective of the state of maturity of the organization in improvements.

This course, ‘Implementing 5S’ is intended for the senior and middle managers of organizations of any size, type and industry. The focus of the course is to explain the rationale behind 5S methodology, present a case for it, and suggests a road-map for implementing and sustaining SS methodology.

Course Fee: Non-Members Rs. 7,000; Members Rs. 6,500;  Contributory  Members Rs. 6,000

Workshop on Enterprise Resource Planning

Karachi: April 5-9, 2010

In this workshop, participants will be introduced to the concept of an Enterprise Resource Planning (ERP) System and how it evolved from the material replenishment systems. The workshop is designed to provide concepts concerning the integrating nature of ERP. The objective of this workshop is designed to challenge the participants to focus on their own organization as an integrated whole and assess how an ERP system helps to link an organization together.

Workshop Fee: Non-Members Rs. 10,000; Members Rs. 9,000; Contributory  Members Rs. 8,000

Management of Production Operations

Lahore: April 12-17, 2010

Production Operations Management may be defined as the management of the direct resources required for production and is recognized today as a critical functional area within every organization. Today modern concepts like ‘Lean Manufacturing’, ‘Supply Chain Management’, ‘Business Process Re-engineering’, and ‘TQM’ have revolutionized the field of Production Operations Management. Creating a competitive advantage through production operations requires an understanding of how the operations function contributes to productivity growth.

This course presents the elements that comprise the field of Production Operations Management and introduces key operations management tools and concepts like Process Analysis & Selection, facility location, facility layout, lean manufacturing systems, Job shop scheduling & control. The course is designed for people involved in production operations like Production Managers, Production Supervisors, Plant Managers, Industrial Engineers, process & facility designers, etc.

Course Fee: Non-Members Rs. 11,000; Members Rs. 10,000;  Contributory  Members Rs. 9,500

KAIZEN: Tools for Continuous Improvement

Lahore: April 12-17, 2010

Karachi: July 26-31, 2010

It is an established fact that KAIZEN is the single most important concept behind Japan’s economic ‘miracle’. It is this concept and its practice that has enabled Japanese organizations to consistently create customer-satisfying products of superior quality, and meet the competition head-on.

KAIZEN is gradual, unending improvement, doing ‘little things’ better, setting and achieving ever-higher standards. It is the ability to adapt processes to changing customers and market requirements, and doing it fast. It is a corporate culture complete with all the tools and techniques to make it happen.

Aims of the Course:

  To present a clear understanding of what KAIZEN is

  How it is different from the western management practices?

  Different KAIZEN tools

  How these tools can be effectively applied in Pakistani industry?

  To present some Pakistani KAIZEN success stories

Course Fee: Non-Members Rs. 10,000; Members Rs. 9,000; Contributory  Members Rs. 8,500

 

Production Planning, Scheduling and Control

Karachi: February 8-12, 2010

Lahore: April 19-23, 2010

This course provides the participants with the latest techniques for achieving maximum customer service with minimum inventory investment and ensuring efficient (low-cost) plant operations of the manufacturing facilities. Topics include: Production Planning and Control, Sales & Operations Planning, and Manufacturing Resource Planning (MRP II).

Course Fee: Non-Members Rs. 10,000; Members Rs. 9,000; Contributory  Members Rs. 8,500

Supply Chain Management

Karachi: May 3-7, 2010

Organizations all over the world are going through significant changes, refocusing on core activities and divesting themselves of many of the support functions traditionally carried ‘in-house’. We are on the brink of a major movement toward outsourcing the logistics function. This development has led to the broader concept of logistics that encompasses the functions of both suppliers and customers in an integrated supply chain. The topics include value chain analysis, strategic partnerships and alliance, international operations, network optimization, best practices and benchmarking.

Course Fee: Non-Members Rs. 17,000; Members Rs. 16,000; Contributory  Members Rs. 15,500

Management of Service Operations

Karachi: May 24-28, 2010

Globally, the growth in the service sector has emerged as a key driver for economic growth. Services are undergoing a transformation from the traditional concept of a service transaction to one of an ‘experience’. In Pakistan today, the service sector represents the largest sector of our economy and services touch the lives of every person in this country. Successful growth of the service sector will depend on Innovation and Skilled Management that will promote an environment of continuous improvement in both Quality and Productivity. Creating a competitive advantage through Service Operations requires a thorough understanding of the service process and its contribution in organizational excellence.

This professional training in Service Operations Management has been designed to give participants in-depth knowledge of the concepts and tools that are now being employed by companies around the world as they craft efficient and effective service operations. This training will focus mainly on three areas namely, (a) Understanding Services, (b) Designing the Service Enterprise, and (b) Managing Service Operations.

Course Fee: Non-Members Rs. 10,000; Members Rs. 9,500; Contributory  Members Rs. 9,000

 

Maintenance  Management
From Breakdown Maintenance to Total Productive Maintenance (TPM)

Lahore: February 23-26, 20210

Karachi: May 31 – June 3, 2010

Organizations spend large amount of capital on plants, machines, equipment, building and other physical assets. Therefore, it is imperative that these assets are maintained at peak condition with lowest overall cost to the organization.

The objective of this course is to present and compare various maintenance management approaches so that participants of the course could discover the best approach for their organization. This course also proposes how an effective maintenance Management Plan can be implemented in any organization.

Indented for the Maintenance Managers, Plant Managers, Manufacturing Managers and Operations Managers at middle and senior levels this course also conveys as to what it takes to establish a typical Maintenance Management Department – the pitfalls and ‘do’s and don’ts’.

Course Fee: Non-Members Rs. 10,000; Members Rs. 9,000; Contributory  Members Rs. 8,500

Materials Management

Karachi: July 19-24, 2010

The course has been designed for middle and senior level managers involved in any or all aspects of materials management. The topics covered include forecasting for materials management, statistical inventory management. MRP, JIT, effective purchasing and effective warehousing.

Course Fee: Non-Members Rs. 13,000; Members Rs. 12,000; Contributory  Members Rs. 11,000

Value Stream Mapping  - VSM  (New)

Lahore: May 4-7, 2010

A large amount of resources in any organization are wasted on activities that add not value for the customer. In many cases the management is not even aware of these activities.

To some, Value Stream many be a new phrase. However, most professionals involved in continuous / process improvement activates are aware that a value stream is an ‘end-to-end’ depiction of any business process.

Value Stream Mapping is a tool used to visually represent the ‘door-to-door’ flow inside an organization with the aim of depicting a picture of the entire operational process to identify, eliminate and manage non-value creating activities.

Middle managers and supervisors of large and middle size organizations working in Operations, Supply Chain and Quality Management Departments would find this course very useful for performance of their functions.

Course Fee: Non-Members Rs. 7,000; Members Rs. 6,500; Contributory  Members Rs. 6,000

 

Project Management

 



Introduction to Project Management

Lahore: February 22-27, 2010

Karachi: May 17-22, 2010

The importance of “Project Management” to a company’s profitability and to its market responsiveness is more critical today than ever before. Everyone needs the skills to complete a project on time and under budget, without compromising quality targets. This is a practical “hands on” course for those who are new in the area of project management as well as for those who want to refresh their knowledge and skills in project management.

The course will cover the following topics:

  Project Management overview introduces the basic principles and processes of project management.

  Initiating a Project introduces the techniques to define the project missions and correlate project goals and objectives to corporate initiatives.

  Planning a Project provides the methods to define and develop detailed project plan using PERT/CPM.

  Executing and Controlling a Project introduces modern techniques to monitor and control project activities and deliverables, measure project progress and manage the “Triple constraints” and respond to changing project environment-Using PERT/CPM.

  Closing a Project provides methods to formalize acceptance to bring the project to an orderly close and conduct a “Lessons Learned” session.

Course Fee: Non-Members Rs. 17,000; Members Rs. 16,000; Contributory  Members Rs. 15,000

Effective Project Risk Management

Karachi: March 16-18, 2010 (Full Day)

Lahore: June 22-24, 2010, 2010 (Full Day)

Project Risk Management is about looking into the future of the project toady to avoid potential problems and seize potential opportunities lying ahead. Murphy says, “If anything can go wrong, it will”, a corollary to it is that it will go wrong at the most crucial time. And perhaps everyone working in project environment can really appreciate this fact. Experts say that a critical difference between good project managers and a mediocre is the difference between the ways they handle the uncertainty in the project. Good project managers do not wait for things to go wrong and then put blame on others; rather they foresee those wrongs and try to cease them as an opportunity to improve rather then a problem to be solved. This course is for people who want to be proactive but do not have the knowledge and skills both hard and the soft, required being success full.

Course Fee: Non-Members Rs. 16,000; Members Rs.15,000; Contributory Members Rs. 14,000

 

Strategic Project Portfolio Management

Karachi: April 14-16, 2010 (Full Day)

Lahore: May 31 – June 2, 2010 (Full Day)

To be successful organizations have to do two things: doing the things right and doing the right things. Strategic Project Portfolio management helps organizations in doing right mix of projects.

This three day program will equip the participants with the tools and techniques to take a bird's-eye view of all projects within their organization or division. With a strategic perspective on project portfolio one can improve resource utilization and planning and make appropriate decisions about adding new projects and continuing or discontinuing current ones. The participants will learn a methodology of how to evaluate, select, and prioritize projects, monitor resource utilization, cost, and project progress across the portfolio. The tools and techniques practiced in this program will help the participants in ensuring that the organization is investing in the right projects, giving those projects the right resources, and getting them completed at the right time. This course offers a complete, best-practices-based methodology for project selection, prioritization, and oversight-plus mentoring in how to resolve real-world implementation concerns, consequently establishing a portfolio that is aligned with corporate strategies and return-on-investment goals.

Course Fee: Non-Members Rs. 20,000; Members Rs.19,000; Contributory  Members Rs. 18,000

Project Monitoring and Control

Lahore: April 20-23, 2010

Project monitoring allows project managers and project stakeholders to continuously evaluate the performance of projects against agreed parameters, whereas project control provides effective mechanisms to keep projects on track. This training program enables participants to understand the tools and techniques for effective monitoring and control during the life of a project.

 

The program will provide comprehensive knowledge about the methods for project monitoring and evaluation. It will also assist in understanding project reporting requirements and developing effective strategies for controlling projects.

Course Fee: Non-Members Rs. 13,000; Members Rs. 12,000; Contributory  Members Rs. 11,000

Advanced Microsoft Project

Lahore: February 8-11, 2010

Karachi: June 21-24, 2010

Lahore: July 27-30, 2010

Microsoft Project is designed to assist business managers in developing project plans, handling resources, managing budgets and tracking progress. Better understanding and customization of Microsoft project will really help business managers to effectively monitor and control their projects. This course is designed for professionals interested in improving their current knowledge of Microsoft Project to take advantage of advanced features.

This training program will provide complete understanding of the advanced features of Microsoft Project including resource handling, exchanging project data, handling multiple projects, customizing Microsoft project environment, project reporting and implementing project central for project communication.

Course Fee: Non-Members Rs.12,000; Members Rs.11,500; Contributory  Members Rs.11,000

Effective Project Leadership

Karachi: May 19, 2010 (Full Day)

Project leadership is unique as the project is a temporary endeavor and the project manager has a limited time to achieve project objectives by managing diverse stakeholders with conflicting needs. To do so project manager has to take leadership role. Project leaders are more than just project managers; they are talented individuals that have mastered the leadership skills necessary to build a network of relationship with diverse stakeholders, develop and motivate a high-performing project team, leverage the collective intelligence of the group, manage it through the process of completing a project, and exercise influence without authority to ensure superior results. This one day program will help project managers learn the fundamentals to become an effective project leader.

Course Fee: Rs. 6,000/-  Per Participant.

Project Performance Management Using Earned Value

Karachi: July 20-21, 2010 (Full Day)

In project world “surprises” are norms. Predicting future performance of the project based on today’s information is a challenge the project managers and teams are confronted with. With Earned Value Management (EVM) techniques, project managers and project teams can quickly and easily see when, where, and how your project is falling behind or moving ahead, generate meaningful reports about the status of project, and effectively estimate the ultimate cost and time to complete the project at any point in the project timeline. EVM integrates scope, cost and schedule of the project into metrics that provide early warning signals to project manager and its team as well as senior management/board members to respond on timely manner. EVM is well-suited to managing construction, engineering, energy projects, as well as technology, defense and IT related projects.

Course Fee: Non-Members Rs. 15,000; Members Rs. 14,000; Contributory  Members Rs. 13,000

 

 


Personal Effectiveness

 

Improving Personal Effectiveness

Karachi: March 29 – April 3, 2010

Lahore: April 26-30, 2010

This course has been designed to help participants to make self-analysis from different angles and identify their weaknesses and strengths so that they may be able to determine the required course of action to improve their skills, knowledge and personality. The course is based on self-learning through questionnaires tests and exercises.

Course Fee: Non-Members Rs. 13,000; Members Rs. 12,000; Contributory  Members Rs. 11,500

Handling Difficult People

Lahore: April 19-22, 2010

Karachi: May 31 – June 3, 2010

Do you have to deal with irate, rude, impatient, emotional, persistent or aggressive people? Do you come home from work stressed out from having had to deal with difficult people all day?

Businesses are learning the importance of having employees who are capable of handling all types of difficult people and situations. Employees who succeed in this area are in great demand.

This four-day workshop encompasses techniques on how to manage difficult behavior of people and turn it into constructive and positive behavior.

Course Fee: Non-Members Rs. 9,000; Members Rs. 8,000; Contributory  Members Rs. 7,500

The Power of Positive Thinking

Karachi: April 19-22, 2010

Lahore: June 14-17, 2010

The Power of Positive Thinking Workshop is a powerful program with life-changing tools that will help you achieve your peak performance.

This workshop is an opportunity to optimize your energy and target it in the direction of great productivity and personal achievement.

Positive thinking can make us more resilient, creative and better able to handle setbacks. People who think positively are also more likely to experience job satisfaction, see the opportunities in a situation, welcome challenges, and learn lessons from difficult experiences.

In this workshop we will examine the advantages to thinking positively, and look at common barriers to actually doing it. Participants will also have an opportunity to consider their own negative mental habits that may be holding them back from reaching their full potential. Simple, yet effective exercises will help build positive attitudes, to transform negativity into peak performance and reduce fear and stress.

Course Fee: Non-Members Rs. 10,000; Members Rs. 9,000; Contributory  Members Rs.8,500

 

 

Stress Management

Karachi: May 10-12, 2010

Lahore: July 6-8, 2010

Stress is known as the silent killer. Its continued impact, which is seldom felt by an individual, weakens the human system and eventually leads to a breakdown of psychological and physical health.

Today’s managers, burdened by ever increasing demands of information age management, are becoming increasingly vulnerable to stress induced problems and decisions.

This three-day program is aimed at providing Chief Executives and Senior Managers with a comprehensive understanding of stress loaders in their personal and organizational lives and helps them to develop effectiveness stress management strategies.

Course Fee: Non-Members Rs. 9,000; Members Rs. 8,000; Contributory  Members Rs. 7,500

Personal Imaging

Karachi: May 19-20, 2010

Imaging is a communication tool which expresses our strengths, weaknesses, attitudes and attributes. It should be a genuine expression of ourselves, but that expression has to be appropriate to the culture, environment and situation in which we are functioning.

In today’s fast paced business world, impressions regarding competence, intelligence and reliability are formed within seconds and are usually based on appearance- hence the importance of first impressions cannot be underestimated.

Knowing how to manage your personal presentation so that you are quickly seen as effective and confident is as critical as any business skill on a resume. Discover the right image for your workplace and discover a new confident, successful future. And see your corporate image enhance across all staff for best effect.

This two day program helps you discover your best potentials by mastering your visual image, self-image and attitude. Discover a new you with Style, Grooming, Business Dining and Social Etiquette.

 

The Program is suitable for all managers who think that improving personal imaging will open new doors in professional advancement.

Course Fee: Rs.4,000/- Per Participant

 

 

emotional Intelligence

Lahore: June 8-10, 2010 (Full Day)

Today, it is recognized that professional as well as individual success can only be achieved in a social context. Emotional Intelligence (EI) is the globally recognized tool that facilitates achievement of this success. It allows us to utilize our competencies to improve how we deal with ourselves, our lives, our work and others.

Managers world over are successfully using EI for self-development, for development of their teams and for creating a more positive atmosphere at work.

Managers attending this course will:

  Gain an honest and accurate awareness of themselves

  Learn how to monitor and adapt their emotions and behaviors for self-benefit

  Discover how to build and strengthen their team’s emotional intelligence

  Learn how to influence, inspire, lead and motivate peers, subordinates and superiors

  Managing conflict, with positive techniques

This course is for all individuals who want to create an emotionally healthy, productive workplace and organizational culture, as well as enhance their own ability to form trusting relationships.

Course Fee: Non-Members Rs.  20,000; Members Rs.  18,000; Contributory  Members Rs.  16,000

 

 

Quality Management

 

Implementing Quality Circles  (New)

Karachi: February 9-12, 2010

Lahore: July 6-8, 2010

First developed in Japan, Quality Circles is an approach which involves employees and allows them to solve their own job-related problems in an organized way.

After successful implementation of Quality Circles in Pakistan by some of the leading global organizations, Quality Circles are attracting attention of all types of organizations - MNEs, Public, Private, Government as well as defense organizations.

Pakistani organizations are starting to realize that Quality Circles produce remarkable results in cost reduction, safety and improvements in productivity, quality, and work environment. Organization now recognize that Quality Circles are implementable in Pakistan, and are suited to the business needs and economic environment of Pakistan.

The purpose of this course is to enable the participants to immediately jump start the implementation of Quality Circles in their organizations.

Course Fee: Non-Members Rs. 7,500; Members Rs.7,000; Contributory  Members Rs.6,500

Workshop on Supply Chain Operations Reference Model [SCOR] Version 9.0

Karachi: February 22-25, 2010

Lahore: May 17-20, 2010

The SCOR Model provides a unique framework that links business process, metrics, best practices and technology features into a unified structure. This model supports communication among supply chain partners and improves the effectiveness of supply chain management and related supply chain improvement activities.

This course will give the participants a methodology for implementing the SCOR Version 9.0 Model developed by the Supply Chain Council, USA and is organized around the five primary management processes of Plan, Source, Make, Deliver and Return.

Course Fee: Non-Members Rs. 10,000; Members Rs. 9,000; Contributory  Members Rs.8,000

Quality Assurance

Karachi: March 1-5, 2010

Lahore: May 17-21, 2010

The course objectives are to broaden the knowledge of professionals and engineers involved in Production and Quality Assurance. It is also intended to familiarize the participants with the tools and techniques of Modern Quality Control and Assurance. After attending this course participants will have a working knowledge of a number of systems and techniques so that they improve the existing systems in their companies.

Course Fee: Non-Members Rs. 10,000; Members Rs. 9,000; Contributory  Members Rs. 8,500

 

Internal Auditing for ISO 9001:2008

Lahore: April 5-8, 2010

This course provides an understanding of the internal auditing process for the ISO 9000 series standards, and is based on the requirements of ISO 9001:2008 standards and the ISO 19011 Guidelines for Auditing Quality Systems. It will provide the participants with techniques for conducting quality system audits and involves presentations, exercises and role-plays. Topics include:

  Introduction to ISO 9001:2008

  Difference between auditing process based systems and compliance audit

  Quality Systems Auditing Phases: Planning, Execution, Reporting and Follow-up

Course Fee: Non-Members Rs. 10,500; Members Rs. 9,500; Contributory  Members Rs. 8,500

Six Sigma -The Breakthrough Management Strategy

Karachi: April 19-24, 2010

Lahore: June 7-12, 2010

‘Six Sigma is the most important initiative GE has ever undertaken.’

Jack Welch, Ex-CEO, General Electric

Why businesses across the globe are climbing the Six Sigma bandwagon? Why Six Sigma is termed by some professionals as the most powerful breakthrough management tool ever devised?

Because Six Sigma is a smarter way to manage a business. It puts customers first. It uses facts and data to drive better solutions. It is a business process that allows companies to dramatically improve their bottom line by designing and monitoring everyday business activities in ways that produces major returns on investment, improve quality while increasing customer satisfaction.

Six Sigma results in extraordinary cost savings as well as opportunities to retain customers, capture new markets and build a reputation for top performing products. It provides specific methods to recreate the process so that defects and errors never arise in the first place.

Topics covered include:

  Why Six Sigma is the right solution to achieve your business objectives?

  Why its knowledge is becoming an essential part of job description of business executives?

  What are the key elements of Six Sigma?

  What is Six Sigma methodology? How it works?

  How you can effectively implement it in your organization?

  Why and how is it suitable for organizations of all types and sizes?

Course Fee: Non-Members Rs. 11,000; Members Rs. 10,500; Contributory  Members Rs. 10,000


 First Line Supervision

 

Executive Secretaries Course

Karachi: March 29 – April 3, 2