DIPLOMA IN COMMUNICATION AND INTERPERSONAL SKILLS

 

Click here to download Registration Form

 

Effective communication skills are an essential component of success in the modern business environment. Nowadays, nearly every organization, from large multinational corporations to small local businesses to non-profit organizations require skilled communicators. It is because more than 75% of managerial time is spent in communication. With effective communication, managers can make people, departments and organizations proficient and competent.

 

To meet the tremendous client demand, PIM now announces its professional diploma in Communication and Interpersonal Skills

 

 

THE OBJECTIVE:

This Professional Diploma is designed to enable managers to improve the quality of their communication in managing their teams, departments and organizations. The program will help managers learn effective business correspondence and efficient use of information. This Diploma will help participants develop networking, public speaking, impression management and organizational communication skills and also helps to look at some common problems experienced in communication.

The following topics will be covered in the program:

 

Module I - THE PROCESS OF COMMUNICATION

·        Communication and Social Development

·        Models of the Communication Process

·        Perception and Communication

·        Verbal and Nonverbal Communication

·        Culture and Communication

·        Self in Communication

·        Principles of Listening and Speaking

 

Module II- COMMUNICATION AND RELATIONSHIPS

·        The Process of Conversation

·        Nature and principles of Interpersonal Communication

·        Types and Stages of Interpersonal Relations

·        Transactional Analysis and Communication

·        Communication Styles & Habits

·        Giving and Receiving Feedback

·        Strategies of Influence

·        Relationship Management

 

Module III - COMMUNICATION IN ORGANIZATIONS

·        The Organization as a Communication System

·        Communication Flows in Organizations

·        Information and Organizational Performance

·        Information Overload and Starvation

·        Communication Networks in Organizations

·        Feedback in Organizations

·        Organizational Mechanisms of Communication

·        Memos, Notes, Letters, Reports and Presentations

·        Design and Improvement of an Organization’s Communication System

 

Module IV - COMMUNICATION AND IMPRESSION MANAGEMENT

·        Impression Management

·        Effective Networking

·        Public Speaking

 

 

TRAINING METHODOLOGY:

Class lectures, case studies, report, and assignments. The participants’ performance will be judged by quizzes, assignments, report presentation, monthly exams and a final exam. Successful participants will be awarded the Professional Diploma.

 

WHO SHOULD ATTEND:

Employees at all levels and anyone who needs to communicate to the others in a more productive way.

COURSE DURATION/DAYS/FEE

The program is of four-month duration. Classes will be conducted twice a week (Tuesday & Thursday) in the evening from 6:00pm to 9:00pm. The fee for the entire program is Rs. 25,000/-.

 

 

 

 

ADMISSION INFORMATION

 

ELIGIBILITY

Admission to PIM’s Diplomas for Professional Development is given totally on merit. The candidate must possess a bachelor's degree from any recognized university. He/she should have a minimum of two years working experience and preferably be working in an organization. If a candidate has passed only FA/FSC or equivalent but has more than 5 years experience, his case may be considered for admission by PIM.  Admission to the Diploma will be cancelled if at any time, during the course of study, the documents of the candidate are found to be incorrect/false/invalid.        

 

SELECTION AND ADMISSION PROCEDURE

Admission to the Diploma is based on a systematic selection procedure.

Following documents are to be submitted:

a)   Candidates possessing Bachelor’s Degree must submit Application Form (duly filled), along with photocopy of Bachelor’s Degree and proof of experience.

b)  Candidates who do not have Bachelor’s Degree must submit Application Form (duly filled), along with photocopy of Intermediate Certificate and proof of minimum experience of five years.

PIM reserves the right to accept or reject any candidate at the interview stage without assigning reasons.

 

APPLICATION FORMS

Application form can be obtained from PIM, Management House, Shahrah-e-Iran, Clifton, Karachi, from 8.30 am to 8.00 pm. The form must be submitted in original alongwith above-mentioned documents/testimonials at PIM, Karachi. Last date for submission is April15, 2010 (Limited seats). Form can also be downloaded from PIM’s Website http:// www.pim.com.pk.

 

REGISTRATION AND ENROLMENT

Participants who clear the interview will be granted admission subject to payment of fee within a time limit prescribed by PIM.

 

STATEMENT OF RULES & REGULATIONS

ATTENDANCE

Students are required to attend regularly all lectures, computer laboratory sessions, seminars and fieldwork as may be specified. In case, a student accumulates more than the allowed number of absences, he will not be eligible for the Diploma for Professional Development.

·        The provision of absences is only for emergencies. This cannot be used on the first day of the Diploma or before the final examination.

·        A student is allowed a maximum of 6 absences during the entire Diploma.

·        Students are required to be in time for their sessions. After 10 minutes of the start of class, the entrant will be marked late.

·        Only 6 late attendances will be allowed.

·        It is expected that the students will maintain proper dress code at all times.

WITHDRAWAL FROM THE DIPLOMA

Students are not allowed to withdraw from the Diploma. If a student cannot continue the Diploma his/her fee will be forfeited.

 

CONDUCT AND DISCIPLINE

A disciplinary action, leading to rustication, will be taken against students whose conduct is found objectionable at any time during the course of study. Reference will be made to PIM’s code of conduct.

 

 

FINANCIAL INFORMATION

 

The fee for Diploma is Rs. 25,000/- (lump sum). PIM offers no discount in fee. PIM reserves the right to increase fee/charges without prior notice.

 

EVALUATION AND GRADING

The performance of students is evaluated through continuous observation of a student’s performance in the Diploma – class participation, submission of assignments, quizzes and exercises.

The student will be examined through three hourly exams conducted at the end of the first three months and a final exam at the end of the program. Total marks for passing the Diploma will be 60 out of a total of 100.

Students who do not meet the attendance or any other eligibility criteria will not be allowed to appear in the final examination.

 

The following grading plan will be applicable for the Diploma:

 

 

A                      87 - 100

B+                    81 -86

B                      72 - 80

C+                    66 - 71

C                      60 - 65

F                      below 60

 

Students who are unable to appear for the final exam are required to submit a written application stating the reason for not appearing for the exam. PIM reserves the right to approve or deny such applications. If approved, the student will be allowed to sit for the exam within one month. Failure to do so, the student will only be given a Certificate of Attendance.

 

 

IMPORTANT DATES

·        Last Date of Submission of Forms                           April 15, 2010

·        Interviews                                                          April 16 & 17, 2010

·        Payment of Fees                                                 April 19 – 20, 2010

·        Commencement of Classes                                    April 22, 2010

   

 

 

OTHER INFORMATION

For enquiry and registration please contact the Diploma Office, Pakistan Institute of Management, Management House, Shahrah Iran, Clifton, Karachi-75600.

Enquiries on Telephones: (021) 99251669 EPABX 99251711-14 Fax Nos: (021) 99251715 & 99251716            

E-Mail: pimkhi@pim.com.pk,

Web Site: http://www.pim.com.pk