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Effective communication skills are an
essential component of success in the modern business environment. Nowadays,
nearly every organization, from large multinational corporations to small local
businesses to non-profit organizations require skilled
communicators. It is because more than 75% of managerial time is spent in
communication. With effective communication, managers can make people,
departments and organizations proficient and competent.
To meet the tremendous client demand, PIM
now announces its professional diploma in Communication and Interpersonal
Skills
THE
OBJECTIVE:
This
Professional Diploma is designed to enable managers to improve the quality of
their communication in managing their teams, departments and
organizations. The program will help managers learn effective business
correspondence and efficient use of information. This Diploma will help participants
develop networking, public speaking, impression management and organizational
communication skills and also helps to look
at some common problems experienced in communication.
The following topics will be covered in the
program:
Module I - THE
PROCESS OF COMMUNICATION
·
Communication
and Social Development
·
Models
of the Communication Process
·
Perception
and Communication
·
Verbal
and Nonverbal Communication
·
Culture
and Communication
·
Self
in Communication
·
Principles
of Listening and Speaking
Module
II- COMMUNICATION AND RELATIONSHIPS
·
The
Process of Conversation
·
Nature
and principles of Interpersonal Communication
·
Types
and Stages of Interpersonal Relations
·
Transactional
Analysis and Communication
·
Communication
Styles & Habits
·
Giving
and Receiving Feedback
·
Strategies
of Influence
·
Relationship
Management
Module
III - COMMUNICATION IN ORGANIZATIONS
·
The
Organization as a Communication System
·
Communication
Flows in Organizations
·
Information
and Organizational Performance
·
Information
Overload and Starvation
·
Communication
Networks in Organizations
·
Feedback
in Organizations
·
Organizational
Mechanisms of Communication
·
Memos,
Notes, Letters, Reports and Presentations
·
Design
and Improvement of an Organization’s Communication System
Module
IV - COMMUNICATION AND IMPRESSION MANAGEMENT
·
Impression
Management
·
Effective
Networking
·
Public
Speaking
TRAINING METHODOLOGY:
Class
lectures, case studies, report, and assignments. The participants’ performance
will be judged by quizzes, assignments, report presentation, monthly exams and
a final exam. Successful participants will be awarded the Professional Diploma.
WHO SHOULD ATTEND:
Employees at all levels and anyone who needs to
communicate to the others in a more productive way.
COURSE DURATION/DAYS/FEE
The program is of four-month duration. Classes will
be conducted twice a week (Tuesday & Thursday) in the evening from 6:00pm
to 9:00pm. The fee for the entire program is Rs. 25,000/-.
ELIGIBILITY
Admission
to PIM’s Diplomas for Professional
Development is given totally on merit. The candidate must possess a
bachelor's degree from any recognized university. He/she should have a minimum
of two years working experience and preferably be working in an organization.
If a candidate has passed only FA/FSC or equivalent but has more than 5 years
experience, his case may be considered for admission by PIM. Admission to the Diploma will be cancelled if
at any time, during the course of study, the documents of the candidate are
found to be incorrect/false/invalid.
SELECTION AND ADMISSION
PROCEDURE
Following
documents are to be submitted:
a) Candidates possessing Bachelor’s Degree must
submit Application Form (duly filled), along with photocopy of Bachelor’s
Degree and proof of experience.
b) Candidates who do not have Bachelor’s Degree
must submit Application Form (duly filled), along with photocopy of
Intermediate Certificate and proof of minimum experience of five years.
PIM
reserves the right to accept or reject any candidate at the interview stage
without assigning reasons.
APPLICATION FORMS
Application
form can be obtained from PIM, Management House, Shahrah-e-Iran,
Clifton, Karachi, from 8.30 am to 8.00 pm. The form must be submitted in
original alongwith above-mentioned
documents/testimonials at PIM, Karachi. Last date for submission is April15, 2010
(Limited seats). Form can also be downloaded from PIM’s Website http://
www.pim.com.pk.
REGISTRATION AND ENROLMENT
Participants
who clear the interview will be granted admission subject to payment of fee
within a time limit prescribed by PIM.
STATEMENT OF RULES & REGULATIONS
ATTENDANCE
Students
are required to attend regularly all lectures, computer laboratory sessions,
seminars and fieldwork as may be specified. In case, a student accumulates more
than the allowed number of absences, he will not be eligible for the Diploma
for Professional Development.
·
The
provision of absences is only for emergencies. This cannot be used on the first
day of the Diploma or before the final examination.
·
A
student is allowed a maximum of 6 absences during the entire Diploma.
·
Students
are required to be in time for their sessions. After 10 minutes of the start of
class, the entrant will be marked late.
·
Only
6 late attendances will be allowed.
·
It
is expected that the students will maintain proper dress code at all times.
WITHDRAWAL FROM THE
DIPLOMA
Students
are not allowed to withdraw from the Diploma. If a student cannot continue the
Diploma his/her fee will be forfeited.
CONDUCT AND DISCIPLINE
A
disciplinary action, leading to rustication, will be taken against students
whose conduct is found objectionable at any time during the course of study.
Reference will be made to PIM’s code of conduct.
FINANCIAL INFORMATION
The
fee for Diploma is Rs. 25,000/- (lump sum). PIM offers no discount in fee. PIM
reserves the right to increase fee/charges without prior notice.
EVALUATION AND GRADING
The
performance of students is evaluated through continuous observation of a
student’s performance in the Diploma – class participation, submission of
assignments, quizzes and exercises.
The
student will be examined through three hourly exams conducted at the end of the
first three months and a final exam at the end of the program. Total marks for
passing the Diploma will be 60 out of a total of 100.
Students
who do not meet the attendance or any other eligibility criteria will not be
allowed to appear in the final examination.
The
following grading plan will be applicable for the Diploma:
A 87 - 100
B+ 81 -86
B 72 - 80
C+ 66 - 71
C 60 - 65
F below 60
Students
who are unable to appear for the final exam are required to submit a written
application stating the reason for not appearing for the exam. PIM reserves the
right to approve or deny such applications. If approved, the student will be
allowed to sit for the exam within one month. Failure to do so, the student
will only be given a Certificate of Attendance.
IMPORTANT
DATES
·
Last
Date of Submission of Forms April
15, 2010
·
Interviews
April
16 & 17, 2010
·
Payment
of Fees April
19 – 20, 2010
·
Commencement
of Classes April 22, 2010
OTHER INFORMATION
Enquiries on
Telephones: (021) 99251669 EPABX 99251711-14 Fax Nos:
(021) 99251715 & 99251716
E-Mail: pimkhi@pim.com.pk,
Web Site: http://www.pim.com.pk