38^th Advanced Management Program

Lahore: September 19 – October 01, 2011

The purpose of the Advanced Management Program is to aid development of strategic management skills, which will be beneficial for top management in formulating and implementing corporate policies. The program offers senior executives an ideal opportunity to increase their knowledge and improve their analytical competency. The AMP provides an ideal atmosphere conducive for a free exchange of ideas, challenges and experiences for top executives responsible for policy formulation. The course is patterned on the Harvard case method of instruction. It was launched in 1962 with the help of the Harvard Business School and has been the training ground for over 1000 key Pakistani executives, who have mostly risen to head their organizations.

Course Fee: Non-Members Rs. 70,000; Members Rs. 65,000; Contributory Members Rs. 60,000

Creating Organizational Excellence

Karachi: November 14-16, 2011

Lahore: December 19-21, 2011

Excellence is not an accomplishment. It is a spirit, a never ending process. Tom Peters and Robert Waterman defines organizational excellence as continuous innovation in companies. They found that excellent companies were brilliant on the basics and managed to keep things simple in a complex world.

In this highly interactive three half day course, participants will learn practical tools and techniques to bring about the needed changes in their organizational culture to create sustainable organizational excellence. This course is recommended for senior managers in organizations, particularly those who are or would become decision makers, role models and catalysts to bring about a culture change in their organizations.

Course Fee: Non-Members Rs. 15,000; Members Rs. 14,000; Contributory Members Rs. 13,000

Enterprise Risk Management – (new)

Karachi: October 10-13, 2011

The creation of an enterprise risk management (ERM) framework is a fundamental governance responsibility. ERM offers a framework for effectively managing uncertainty, responding to risk and harnessing opportunities as they arise. This training program demystifies the key elements of ERM. It leads participants through the process of identifying and dealing with risks, and developing a unified approach to risk management. This program provides participants with detailed understanding of risk management standards, and how to apply the required tools and techniques to improve organization’s risk management process.

Course Fee: Non-Members Rs. 16,000; Members Rs. 15,000; Contributory Members Rs. 14,000

How to Implement An ERP System

Karachi: October 24-27, 2011

In this workshop, participants will be introduced to the concept of an Enterprise Resource Planning (ERP) System and how it evolved from the material replenishment systems. The workshop is designed to provide concepts concerning the integrating nature of ERP. It will challenge the participants to focus on their own organization as an integrated whole and to assess how an ERP system can aid to link an organization together for optimal results.

Course Fee: Non-Members Rs. 10,000; Members Rs. 9,000; Contributory Members Rs. 8,000

Management of Change

Lahore: August 08-09, 2011

The operating environment for most businesses in the 21^st century has become highly dynamic and complex, where change has emerged as the most prominent characteristic. There is a constant need to upgrade, shape and change basic structures, processes and interrelationships. Organizational success and survival in the present day environment is increasingly being linked to timely introduction of needed changes and their successful implementation. This seminar explores the nature of change and highlights effective change management strategies.

The course is designed for top and senior level managers and all other executives who are concerned with the management and implementation of change.

Course Fee: Rs. 5,000 per participant

Seminar on Corporate Governance

Karachi: August 01, 2011 (Full Day)

Corporate governance deals with the complex set of relationships between the corporation and its board of directors, management, shareholders, and other stakeholders. In the recent years, the regulators and legislators have intensified their focus on how businesses are being run. The objective of this course is to understand corporate governance in Pakistan as essential leadership competence for sustainable performance of the business enterprise in the context of International best practice in a global economy.

Course Fee: Rs. 7,000 per participant

Workshop on Developing Corporate Image

Karachi: November 21-23, 2011

Organizations which have been in business for a reasonable length of time develop a corporate profile or image. What are the key dimensions of a corporate image? What types of corporate image exist, how can we measure our corporate image, most importantly, how can we manage and improve our corporate image? These questions will be the subject of this workshop.

Course Fee: Non-Members Rs. 9,000; Members Rs. 8,000; Contributory Members Rs. 7,000

Valuation of Companies

Lahore: September 12-14, 2011

Karachi: January 23-25, 2012

Valuation of businesses has always been of interest to the stakeholders. In finance, valuation is the process of estimating the potential market value of a financial asset or liability. In this course you will be learning about

· The key factors in determining the business value

· How to obtain information necessary for valuation

· The importance of discount rates

· The difference between liquidation value and going concern value

· Analyzing financial statements through ratios

This course is beneficial for CEO’s, CFOs and other people working in Finance.

Course Fee: Non-Members Rs. 16,000; Members Rs. 15,000; Contributory Members Rs. 14,000

Communication

Assertiveness Skills

Karachi: October 25-27, 2011

Lahore: January 31 - February 02 , 2012

Assertiveness is highly correlated with effective and persuasive communication; one which produces results. It is for this reason that today assertiveness is considered to be a key management skill. Assertive managers produce results and create success for themselves and their organization and command respect and appreciation from their colleagues and peers at work.

Being assertive means when you learn to say NO without being aggressive or meek, it means feeling successful and not feeling guilty about it. It is the ability to formulate and communicate one's own thoughts, opinions and wishes in a clear, direct and non-aggressive way. Assertiveness is a skill which allows you to stand up for your rights in an appropriate manner, express your feelings, reach out to others and build equal relationships. Being assertive is the fundamental right of human beings so why not start practicing it now.

Course Fee: Non-Members Rs. 9,000; Members Rs. 8,500; Contributory Members Rs. 8,000

Basics of Business English

Lahore: September 12-16, 2011

Karachi: October 10-14, 2011

In spoken or written communication, a working knowledge of the basic rules of the language provides clarity and effectiveness. Basic grammatical, punctuation and spelling mistakes are very common in business communication but a little guidance can do wonders.

This five-day workshop is designed to provide an intensive guideline and practice in the use of proper English and is suitable for all executives and managers who need to improve their basic English skills.

Course Fee: Non-Members Rs. 10,000; Members Rs. 9,000; Contributory Members Rs. 8,500

Conflict Management

Lahore: September 05-07, 2011

Karachi: November 28-30, 2011

Conflict is a disagreement among two or more individuals or groups. The modern view regarding conflict is that it is inevitable and when it is channelized properly, it can actually be used for enhancing performance. The hallmark of a progressive organization is the way it uses the free flow of information to achieve its goals; this free flow often results in conflict and becomes detrimental to the organization. The program aims at recognizing effects of dysfunctional and suppressed conflict, and at exploring how conflict can be handled cordially and constructively in the organization, so that organizational interests are held paramount.

Course Fee: Non-Members Rs. 8,500; Members Rs. 8,000; Contributory Members Rs. 7,500

Effective Communication Skills

Karachi: October 31 – November 04, 2011

Lahore: December 26-30, 2011

Communication is a manager's most important activity and he spends 90% of his time on it. Yet it is amazing how ineffective many managers are at the process. With effective communication, managers can make people departments and organizations work more efficiently. This course is designed to teach managers effective skills in communication and to improve their communication styles.

Course Fee: Non-Members Rs. 14,000; Members Rs. 13,000; Contributory Members Rs. 12,000

Effective Letters, Reports and Presentations

Lahore: October 03-07, 2011

Karachi: November 21-25, 2011

Writing is an essential skill for every manager. Effective writing can influence decisions, win contracts, impress clients and ease clerical burden. This course lets participants develop and use effective writing styles, language and organizational techniques.

Course Fee: Non-Members Rs. 11,500; Members Rs. 11,000; Contributory Members Rs. 10,000

Improving Spoken English Skills

Lahore: November 28 - December 02, 2011

Karachi: January 16-20, 2012

Prolific command over written and spoken English is not an added but essential qualification which every professional must have. The dilemma in our country is that, English has been used as a medium of instruction but not taught as the distinct language. The Grammar Translation (GT) Method, which is focused in our institutions, encircles writing and reading and without enough emphasis on listening and speaking, we cannot make this language our core strength. The rapidly growing corporate world requires those who can communicate well and gain profitable options without zero-waiting time. It is the right and ripe time to move ahead and overcome this deficiency.

Contents:

Course Fee: Non-Members Rs. 10,000; Members Rs. 9,000; Contributory Members Rs. 8,500

Economics

Effective Economic Policy Making (New)

Lahore: October 31 – November 04, 2011

The ongoing momentum of globalization and increased pressure for sustainability has also made the knowledge of economics a key element for success. Business managers equipped with the understanding of economics are exceptionally well-positioned to play a leading role in the future business landscape.

PIM has designed this course to give managers an understanding of economics in a simplified, business-related and effective manner. It covers a broad spectrum of economic issues like economic growth, inflation, unemployment, imports and exports, budget, monetary policy and WTO.

Course Fee: Rs. 5,000/- per participant

Improving Profit Through Economic Production

Lahore: August 08-11, 2011

Karachi: December 26-29, 2011

This course is designed to give insights about the economic approach to production. It focuses on how to maximize the output while minimizing the costs and thus increase efficiency and profitability of the business.

The course will also discuss 'production in highly competitive environment' and how the decisions relating to production and pricing change in different market structures.

Managers and executives of Purchasing, Production and Sales & Marketing departments, who are affected by production decisions and wish to understand how to effectively maximize profits and output.

Course Fee: Rs. 5,000/ participant

Understanding Pakistan’s Budget and Monetary Policy

Karachi: October 24, 2011 (Full Day)

Fiscal and Monetary Policies are the basic tools that lead and correct the economy of a country. When government uses these tools the whole economy and specially the business sector gets effected.

Understanding of the basic components of fiscal and monetary policy and their implications on business is a very important tool that every business decision maker must be equipped with. The increased pressure for sustainability in the current economic downturn has also made the knowledge of current and future policy options a key element for survival.

PIM has designed this course to give managers an understanding of fiscal and monetary policies and their implications in a simplified, business-related and effective manner.

Key Objectives and Contents:

The answers to the following questions will be discussed to understand how they affect our businesses

· What are the basic constituents of current fiscal and monetary policy of Pakistan

· What are the main objectives that government wants to achieve through these policies

· What are the implications of these policies on the businesses

· Future outlook of the policy options

Course Fee: Non-Members Rs. 8,000; Members Rs. 7,000; Contributory Members Rs. 6,000

Understanding Pakistan’s Economy for Effective Decision Making

Islamabad: November 28- December 02, 2011

Understanding of the basic economic principles, specifically with the perspective of Pakistan’s economy is vital for the success of a business. The understanding of economics makes our decisions effective by reducing the costs and enhancing the benefits of our choice. The ongoing momentum of globalization and increased pressure for sustainability has also made the knowledge of economics a key element for success. Business managers equipped with the understanding of economics are exceptionally well-positioned to play a leading role in the future business landscape. PIM has designed this course to give managers an understanding of economics in a simplified, business-related and effective manner. It covers a broad spectrum of economic issues like economic growth, inflation, unemployment, imports and exports, budget, monetary policy and WTO.

Conference Fee: Non-Members Rs. 10,000; Members Rs. 9,000; Contributory Members Rs. 8,500

Finance

Accounting Concepts and Practices

Lahore: January 23-26, 2012

A fundamental knowledge of financial statements, budgeting, and accounting terminology is a core management skill incumbent upon all business professionals. This course provides an overview of the tools and techniques that financial managers and general managers use to assess and predict the financial condition of the firm.

Objectives:

· State the objectives of financial reporting

· Define each component of a multi-step income statement, and prepare a multi-step income statement

· Define each asset and liability category on the balance sheet, and prepare a classified balance sheet

· Evaluate liquidity and profitability

· Furnish information useful in making investment and credit decisions

· Provide information useful in assessing cash flow prospects

· Provide information about business resources, claims to those resources, and changes in them

Course Fee: Non-Members Rs. 11,000; Members Rs. 10,000; Contributory Members Rs. 9,500

Cost and Management Accounting for Non-Financial Managers

Lahore: October 17-19, 2011

Karachi: December 26-28, 2011

The course offer an opportunity to the non-financial managers who are concerned with cost production or cost of product. The aim of this course is to provide participants with a clear understanding of the cost accounting system. Participants will be able to calculate the cost, analyze the variances and can also budgets the costs, expenses and sales.

Course Fee: Non-Members Rs. 12,500; Members Rs. 11,500; Contributory Members Rs. 10,500

Finance and Accounting for Non-Financial Executives

Islamabad: October 03-07, 2011

Lahore: November 28-December 02, 2011

Karachi: January 02-06, 2012

The course is intended for executives who do not have an accounting background, or who desire to brush up on financial accounting. It provides extensive exposure to concepts and practices of financial accounting, as well as to certain tools of financial analysis.

Course Fee: Non-Members Rs. 16,000; Members Rs. 15,000; Contributory Members Rs. 14,000

Financial Analysis: Concepts and Techniques

Karachi: September 26-29, 2011

Lahore: October 31- November 03, 2011

The course is intended to develop skills to assess the overall financial position of the firm. Its strengths and weaknesses; and the financial implications of alternative course of action? This course will help in evaluating the performance of the organization, the course is useful for managers involved in corporate planning and control, as well as for personnel of DFI's and banks involved in the financial evaluation of clients. A basic understanding of accounting is a prerequisite.

Course Fee: Non-Members Rs. 11,500; Members Rs. 11,000; Contributory Members Rs. 10,000

Financial Management Course

Lahore: October 17-20, 2011

Karachi: January 09-12, 2012

The course offers an opportunity to managers to understand and develop a conceptual framework of financial management with respect to the business context in Pakistan. Issues pertaining to profitability, risk and liquidity of commercial organizations will be addressed in the course.

This course has been designed for managers, executives, and departmental heads to understand and develop a decision-making framework of financial management.

Course Fee: Non-Members Rs. 11,500; Members Rs. 11,000; Contributory Members Rs. 10,000

Working Capital Management – (New)

Karachi: September 19-20, 2011

Lahore: January 02-03, 2012

In today’s market Working Capital has become a significant tool for cost reduction. This course closely examines specific elements of working capital. It looks at how a firm manages its short-term resources through the optimization of current assets and current liabilities. Using cost-benefit analysis, the individuals learn to employ tools allowing him/her to make strategic decisions about the firm’s ability to finance its current assets. The goal of this training session is to present participants the tools & the application of those tools. Topics to be covered:

Course Fee: Non-Members Rs. 11,000; Members Rs. 10,000; Contributory Members Rs. 9,000

General Management

Developing Managerial Competencies

Lahore: January 09-11, 2012

All organizations need competent managers to be able to reach their objectives both effectively and efficiently. Management Research, over the last twenty years, has determined that a manager’s competence depends on his / her “Competencies”. Competencies in essence are a person’s set of capabilities and reflect what a person can do effectively. This research has also helped in developing a model of “Management Competencies” which are highly correlated to sustained high level managerial performance.

This course will:

· Introduce the Competency Model to participants

· Help participants identify their own Managerial Competencies

· Suggest ways and means to improve / strengthen Competencies

· Help develop approaches / Strategies for use of the Competency Model to improve organizational performance.

Course Fee: Non-Members Rs. 16,000; Members Rs. 15,000; Contributory Members Rs. 14,500

Development Course for Managers

Lahore: October 24-28, 2011

Karachi: December 12-16, 2011

The purpose of this course is to review in detail the selected phases of management, to develop an analytical approach to the practical problems of management, to stimulate and provide direction for the self-development of managers and to encourage continual improvement in the competence, efficiency and effectiveness of management personnel. Senior and middle management executives will benefit the most from this course.

Course Fee: Non-Members Rs. 14,000; Members Rs. 13,000; Contributory Members Rs. 12,500

Development Course for Supervisors

Karachi: September 26-30, 2011

Lahore: December 12-16, 2011

This course is designed to provide supervisors and opportunity to understanding the basic principles, concepts and techniques of management that will contribute to their effectiveness in leading men/women and utilizing resources. This course is primarily suited for supervisors who have a large number of employees reporting to them.

Course Fee: Non-Members Rs. 10,000; Members Rs. 9,500; Contributory Members Rs. 9,000

Effective Delegating Skills

Karachi: September 26-27, 2011

Lahore: December 21-22, 2011

Do managers like customer complaints? Do Businesses need complaints? Is complaint a good thing or a bad thing for your business? This 2-day workshop will discuss:

· Why people/customers make complaints

· How to handle complaints

· How to turn them into a value creating opportunity for your organization and for the Customers of the company

Complaints point out where we need to improve our human skills, products and organizational processes and shows us that how we can build loyal & satisfied customers through effective complaint handling and management systems.

Course Fee: Non-Members Rs. 6,000; Members Rs. 5,500; Contributory Members Rs .5,000

Executive Secretaries Course

Lahore: October 31- November 04, 2011

Karachi: January 16-20, 2012

This course has been designed to train and develop personal secretaries so that they may be able to provide effective administrative support to their executives and run the office efficiently. Correspondence and filing responsibilities, secretarial services, information handling, dealing with people, managing time, etc. will be discussed.

Course Fee: Non-Members Rs. 10,000; Members Rs. 9,000; Contributory Members Rs. 8,500

How Do Effective Managers Organize Themselves

Karachi: November 21-24, 2011

Lahore: December 26-29, 2011

Effective managers are those managers who can use their TIME most effectively and efficiently. This course provides managers the technology and methodology essential for effective time management in the organizational and personal environment.

Course Fee: Non-Members Rs. 12,000; Members Rs. 11,000; Contributory Members Rs. 10,000

How to Conduct Effective Meetings

Karachi: September 13-14, 2011

Lahore: January 03-04, 2012

Meetings are a vital cog in the day-to-day running of most organizations. They are an integral part of the communication and problem solving processes critically important across functions and organizational levels. However, valuable time, effort and energy is frequently lost through poorly conducted and organized meetings.

After attending this course participants would be able to successfully and effectively plan and execute meetings.

Course Fee: Non-Members Rs. 7,000; Members Rs. 6,000; Contributory Members Rs. 5,000

How to Improve Morale, Motivation and Commitment

Lahore: October 03-07, 2011

Karachi: November 14-18, 2011

More than ever before, morale, motivation, and productivity are key issues for today's managers. The work force has become increasingly differentiated in terms of its mobility, aspirations, training and responsiveness to incentives. The relationships between morale, motivation and productivity are no longer simple and straightforward. This workshop examines how these elements work together, how to diagnose dysfunctions and intervene positively through appropriate motivational strategies.

Course Fee: Non-Members Rs. 13,500; Members Rs. 12,500; Contributory Members Rs. 11,500

Improving Workplace Effectiveness
Through Creativity and Innovation

Lahore: November 21-24, 2011

Karachi: January 16-19, 2012

Creativity leads to innovation which is the driving force behind a successful organization. Through group and individual creativity successful problem solving can be achieved relating to any kind of work place situation. Small scale innovation further results in improved efficiency and smoother work flows.

Course Fee: Non-Members Rs. 8,000; Members Rs. 7,000; Contributory Members Rs. 6,000

Knowledge Management and

Organizational Development

Lahore: October 24-28, 2011

Karachi: January 30- February 03, 2012

Knowledge Management (KM) refers to a range of practices used by organizations of identify create, represent, and distribute knowledge for reuse, awareness and learning across the organization. Knowledge Management programs are typically tied to organizational objectives and are intended to lead to the achievement of specific outcomes such as shared intelligence improved performance, competitive advantage, or higher levels of innovation.

Knowledge transfer (one aspect of Knowledge Management) has always existed in one form or another, for example through on-the-job peer discussions, formal apprenticeship, corporate libraries, professional training and mentoring programs. However, since the late twentieth century—additional technology has been applied to this task, such as knowledge bases, expert systems, and knowledge repositories.

Course Contents:

§ Approaches to knowledge

§ Schools of thought in knowledge management

§ Key concepts in knowledge management

- Tacit versus explicit knowledge

- Knowledge capture stages

- Ad hoc knowledge access

§ Drivers of knowledge management

§ Knowledge management enablers

§ Knowledge management roles and organizational structure

§ Knowledge management lexicon

§ Related definitions

§ Cases

Course Fee: Non-Members Rs. 8,500; Members Rs. 8,000; Contributory Members Rs. 7,500

Management by Objectives

Lahore: November 14-16, 2011

Karachi: January 04-06, 2012

Experience throughout the ages has proven that people produce the best results when they buy-in to and are committed to the goals they are being asked to achieve. There is no better way to ensure commitment and buy-in to goals than allowing people to set their own goals and objectives. In organizations the best way to do this is to use Management By Objectives. This course will, in a practical and systematic format, provides managers at all levels with an overview of MBO and information about installing and using MBO effectively in their organizations.

Course Fee: Non-Members Rs. 10,500; Members Rs. 9,500; Contributory Members Rs. 9,000

Management Course for Junior Executives

Lahore: October 10-21, 2011

Karachi: December 19-30, 2011

PIM's very popular 2-week MJE is an ideal vehicle for giving first exposure in management to those who are about to begin their management careers, and to those who have recently been promoted to the management cadre. It covers, in considerable depth, the process of management and the functions of administration, modern concepts and practices in all functional areas of management e.g. Organizational Behavior and Management, Personnel Management, Marketing Management, Operations Management, Administrative Control, Financial Management etc.

Course Fee: Non-Members Rs. 15,000; Members Rs. 14,000; Contributory Members Rs. 13,000

Management for Educational Leaders

Karachi: December 26-29, 2011

In this highly competitive and technologically advanced environment, importance of education has increased manifold and so has the effective management of educational institutions. It has become essential for the heads of educational institutions to become familiar with the science and art of management. This course is planned to equip people currently holding administrative and management positions in educational institutions with the knowledge, understanding, attitudes and skills required for successful modern institution management and leadership.

Course Fee: Rs. 6,000/- per participant

Managerial Skills for Women

Karachi: January 23-26, 2012

Women are increasingly joining the workforce in unconventional professions and as they do so, they face not only professional challenges but also gender issues. Women managers therefore, need to learn managerial skills from the perspective of the Pakistani environment, requiring successful planning, assertiveness and problem solving skills.

Course Fee: Non-Members Rs. 8,000; Members Rs. 7,500; Contributory Members Rs. 7,000

Principles of Good Management

Lahore: September 12-16, 2011

Karachi: October 17-21, 2011

This program depicts the development of management thinking over the past 120 years, from the three distinct earlier schools to contemporary management. It provides managers with an in-depth knowledge of all the managerial functions, and how these can be used in our organizations. It also features the most significant pathfinders, thinkers and practitioners-whose ideas continue to shape management today. Managers learn about the practical principles of good management that make their organizations excel.

Course Fee: Non-Members Rs. 12,000; Members Rs. 11,000; Contributory Members Rs. 10,000

Problem Solving and Decision Making Skills

Karachi: October 03-07, 2011

Lahore: November 28 – December 02, 2011

This course will provide a conceptual framework for rationale, accuracy and efficiency in problem identification and effective decision making. The workshop is designed for senior and middle level managers involved with the decision making process.

Course Fee: Non-Members Rs. 16,000; Members Rs. 15,000; Contributory Members Rs. 14,000

Skills in Administration

Lahore: October 10-14, 2011

Karachi: January 02-06, 2012

Administration is a process through which hundreds of activities are initiated, coordinated and controlled. The main instrument for administration are the rules, policies, procedures and work system which are designed to ensure that work gets done effectively with minimum time, effort and money. The course is designed for junior and middle level managers who want to enhance their administrative capabilities.

Course Fee: Non-Members Rs. 12,000; Members Rs. 11,000; Contributory Members Rs .10,500

Skills in Goal Setting and Work Planning

Karachi: October 31- November 04, 2011

Lahore: December 12-16, 2011

In this course extensive exposure to exercises will help participants to learn the concepts of corporate planning and its linkage with corporate objectives and the strategy for the accomplishment of each goal. The focus will be to help participants to learn the art of negotiating goals with others, monitoring and control on goals and their achievement.

Course Fee: Non-Members Rs. 13,000; Members Rs. 12,000; Contributory Members Rs. 11,000

Skills in Supervision

Karachi: September 12-16, 2011

Lahore: November 14-18, 2011

This five-day course has been designed to develop employees to discharge supervisory responsibilities effectively. Major areas covered in the program include basics of management, communication, human relations and productivity.

Course Fee: Non-Members Rs. 12,000; Members Rs. 11,000; Contributory Members Rs. 10,000

Successful Small Business Management

Karachi: January 16-19, 2012

Small Business forms the back bone of all economies, more so in a developing country like Pakistan. This program is tailor made to clarify various strategies and steps involved in setting up and effectively running a small business. This program will provide insights to all functional areas of management like Marketing, Finance and Production from the perspective of small business concerns with limited capital and human resource.

Course Fee: Rs. 4,000/-per participant

Team-Work: Getting People to Work Together

Lahore: November 14-18, 2011

Karachi: December 19-23, 2011

Poor team-work is a phenomenon which many organizations suffer from. Getting people to work together in a cooperative and collaborative manner calls for skills and attitudes on the part of managers and group members which experience alone does not teach. This course has been specially designed to help managers improve team-work and organizational effectiveness and will benefit managers at all levels.

Course Fee: Non-Members Rs. 16,000; Members Rs. 15,000; Contributory Members Rs. 14,000

Human Resource Management

Employee Counseling for Increased Performance

Karachi: September 19-21, 2011

Successful organizations globally have acknowledged that the source of competitive advantage today is the talent it employs. The prime focus of managers and HR practitioners has shifted to managing a quality workforce which is the critical success factor. However, to ensure that employees are utilized to their full potential, it is also necessary to develop and guide them appropriately.

Employee counseling is focused towards guiding employees to resolve concerns that are affecting their professional and personal growth. It is a common misconception that counseling implies giving advice. Employee counseling is focused towards facilitating employees explore possibilities of solutions for challenges that they are facing, whether they relate to their own productivity at work, becoming assertive with team members or making a choice regarding career options.

This course is focused towards developing counseling skills of managers as well as HR practitioners who need to focus on increasing the productivity of employees by providing them guidance and an opportunity to explore their potential through a process of self-catharsis and self-development.

Course Fee: Non-Members Rs. 9,000; Members Rs. 8,000; Contributory Members Rs. 7,000

How To Conduct Successful Selection Interviews

Lahore: January 16-18, 2012

Develop your interviewing skills to… ‘pick the one who fits!’

This course is designed for HR managers, recruiters, as well as professionals who are involved in the recruitment process. It will aid participants in conducting effective selection interviews, hence sharpening their skills to obtain relevant information from interviewees by utilizing different techniques.

The topics covered will include:

· Developing an interviewing plan

· Evaluating resumes

· Determining what type of questions to ask and not ask during an interview

· Learning how to deal with different types of interviewees

· Interpreting body language

· How to avoid common interviewing mistakes

Course Fee: Non-Members Rs. 8,000; Members Rs. 7,000; Contributory Members Rs. 6,000

How to Develop & Implement a Performance Management System

Karachi: October 17-20, 2011

Today it is globally recognized that Human Capital is a key driver of organizational excellence and growth. To tap the full capability of Human Capital, it is essential to accurately measure its contribution. Hence, the requirement of identifying a valid measurement methodology has become of prime importance for HR practitioners.

An effective performance management system provides a tool that allows top management to determine the contribution of human capital to the organization’s growth and how it can be enhanced further. This course is focused towards the development, implementation and monitoring of such a system for an organization keeping in perspective the individual needs of an organization. It is targeted towards HR managers who are involved in developing, implementing and managing the entire performance management process.

Course Fee: Non-Members Rs. 12,000; Members Rs. 11,500; Contributory Members Rs. 11,000

Introduction to Human Resource Management

Karachi: October 10-14, 2011

Lahore: December 12-16, 2011

The course is designed to provide a sound basis of the field of HRM and how is HRM different from personnel management. The aim of the course is to provide the participants with the latest tools and techniques in the field with special reference to the Pakistani scenario.

Course Fee: Non-Members Rs. 12,500; Members Rs. 11,500; Contributory Members Rs. 10,500

Strategic Human Resource Management

Lahore: December 26-28, 2011 (Full Day)

The Conference on Strategic Human Resource Management emphasizes the link between Business Strategy and Human Resource utilization. The Conference will, in an intensive 3-day programme, provide participants with an overview of corporate strategy and how human resource strategies can be integrated to implement the strategic plan. The Conference has been specially designed to meet the unique needs of Pakistani executives, and its main focus is the development of a managerial system for the effective implementation of business plans.

The programme provides participants with a theoretical framework as well as a practical, vision-based approach to developing human resource strategy, managing transition, enhancing quality performance, developing leadership and planning for action.

Course Fee: Non-Members Rs. 27,500; Members Rs. 25,500; Contributory Members Rs. 23,500

Training Needs Analysis

Lahore: October 10-12, 2011

For effective development of employees the proper identification of training needs in critical. Training needs analysis is a key part of every manager’s role but, unfortunately, seldom are managers equipped to deal with this specialist task.

The primary objective of this 3-day course is to provide the participants with relevant tools and techniques to assess the training needs within their respective roles.

Course Fee: Non-Members Rs. 10,000; Members Rs. 9,000; Contributory Members Rs. 8,000

Training Techniques for Trainers

Karachi: September 12-16, 2011

Lahore: October 10-14, 2011

Managers have to be good trainers for both the organization's success as well as for their own success. It is a key responsibility of managers to train and develop their subordinates however, organizations pay little attention to equip their managers with the necessary skills and knowledge to carry out these responsibilities successfully. This course is beneficial for all managers.

Course Fee: Non-Members Rs. 15,000; Members Rs. 14,000; Contributory Members Rs. 13,000

Workshop on Preparing Human Resource Policy Manual

Karachi: January 09-13, 2012

This course is on how to develop a HR Policy Manual to provide guidance and direction to businessmen and executives who will be coping with Human Resource issues in the coming decade.

The workshop will be of particular interest to:

Pre-Requisites

Basic knowledge in MS-Excel or any other spread sheet is assumed.

Course Fee: Non-Members Rs. 7,500; Members Rs. 7,000; Contributory Members Rs 6,500

Advanced MS Office

Karachi: September 19-23, 2011

This course is designed for experienced users of Microsoft Office. It familiarizes them with the advanced features of Word, Excel and PowerPoint and shows them how to create macros in Excel using Visual Basic for Applications (VBA). The course comprises:

Word

· Long/complex documents

· Table of contents, index, etc

· Style sheets and themes

· Drawings and diagrams

· Templates

· Document security

· Customization

· Macros

PowerPoint

· Managing presentations

· Charts

· Tables

· Templates & Color Schemes

· Animation

· Multimedia

· Customized presentations

Excel

· Data manipulation

· Formulas and functions

· Tools

· Macros

· Working with Shared Workbooks

Course Fee: Non-Members Rs. 6,500; Members Rs. 6,000; Contributory Members Rs 5,500

Advanced MS Office 2010

Lahore: October 17-21, 2011

This course is designed for experienced users of Microsoft Office 2010. It familiarizes them with the advanced features of Word, Excel and PowerPoint and shows them how to create macros in Excel using Visual Basic for Applications (VBA). The course will cover the following:

· MS Word: long/complex documents, Table of contents, index etc, Style sheets and themes; Drawings and diagrams; Templates; Document security; Customization; Macros

· MS Power point: Managing presentations; Charts; Tables; Templates & Color Schemes; Animation; Multimedia; Customized presentations

· MS Excel: Data manipulation; Formulas and functions; Tools; Macros; Working with Shared Workbooks

Course Fee: Non-Members Rs. 6,500; Members Rs. 6,000; Contributory Members Rs 5,500

Computers & Internet Security: Threats & Countermeasures

Karachi: October 03-05, 2011

Lahore: December 13-15, 2011

Attacks on systems due to weaknesses in Microsoft Windows operating system and connectivity to the Internet are continually becoming both more frequent and more sophisticated. According to a recent survey, 92% of security breaches that occurred were put down due to lack of employee awareness of computer security. You are the first line of defense for the system(s) you use! You have the choice of whether to inadvertently expose your system(s) to a high degree of security risk or whether to use proven measures that substantially reduce security risks.

The aim of this course is to provide a greater understanding of the major issues surrounding computer & Internet security and the counter controls to ensure smooth, uninterrupted computer operations. During this three days course participants will learn skills pertaining to computer and Internet security threat identification and respective prevention tools and techniques. This course covers all major areas of computer protection that are relevant to the needs of executives, managers, IT personnel or anyone who uses computers and facing problems due to increasing number of Internet threats to their computing resources.

Course Fee: Non-Members Rs. 7,000; Members Rs. 6,500; Contributory Members Rs. 6,000

Data Analysis & Business Decision
(for Advanced Users) in Excel – (New)

Lahore: December 26-28 , 2011

In business environment, it is vital that decisions are made quickly and accurately. In this course use Excel techniques to build dynamic and sophisticated spreadsheets. Develop Interactive Dashboards, Key Performance indicators. You learn to perform "what-if" analysis, apply functions, manipulate PivotTables and present your results to make better decisions for planning, budgeting and more.

Course Outline:

· Overview of Microsoft Excel’s advanced features

· Developing Excel Interactive Dashboards, KPI Dashboards

· Excel reporting techniques using functions/formulae

· Summarize and analyze large amounts of data using PivotTables and Pivot Chart Reports.

· Consolidate and process multidimensional worksheets

· External Data Connectivity and integration.

· Automate Excel processes using ActiveX Controls and VBA Macros

· Perform “what- if” analysis for developing business plans

· Automate Excel Processes using Scenarios, Goal Seek, and Solver.

Course Fee: Non-Members: Rs. 7,500; Members Rs. 7,000; Contributory Members Rs. 6,500/-

Effective Disaster Recovery Planning
for IT Infrastructure

Karachi: December 26-29, 2011

Information Systems have now become an integral part of business. The extensive usage of computer applications and networks, coupled with the explosive growth of the Internet, has led to a great deal of concern about system and network availability and integrity. Organizations are vulnerable to outages that affect their capability of utilizing systems for mission-critical purposes.

A disaster recovery plan involves analyzing an organization’s risks and articulating a plan for addressing those risks. This course provides practical methods and techniques that can be followed in order to develop an effective disaster recovery plan.

Course Fee: Non-Members Rs. 8,000; Members Rs. 7,000; Contributory Members Rs. 6,000

Implementing ERP: R12 General Ledger

Lahore: November 14-16, 2011

Oracle General Ledger provides highly automated financial processing. It can import and post 42 million journal lines per hour, making it the fastest and most scalable general ledger on the market. It also provides tools for effective management control and real-time visibility to financial results — everything you need to meet financial compliance and improve your bottom line.

Course Fee: Non-Members Rs. 6,500; Members Rs. 6,000; Contributory Members Rs. 5,500

Implementing Oracle 11g Data Guard

Lahore: December 19-21, 2011

Oracle Data Guard provides the management, monitoring, and automation software to create and maintain one or more standby databases to protect Oracle data from failures, disasters, human error, and data corruptions. Administrators can use either manual or automatic failover to a Data Guard standby database to maintain high availability for mission critical applications.

Hands-on exercises provide you with practical experience with Oracle 11g Data Guard. Exercise include: Building a fault-tolerant database, Enabling fast recovery with flashback database, Creating an Oracle 11g Data Guard environment etc.

Course Fee: Non-Members Rs. 6,500; Members Rs. 6,000; Contributory Members Rs. 5,500

Implementing SQL Server 2008 Failover Cluster (HA)

Lahore: September 26-28, 2011

SQL Server 2008 provides a full range of technologies that allow organizations to reduce downtime and maintain high levels of availability. In order to achieve these goals, an enterprise database administrator must implement failover clustering, log shipping, database mirroring and peer-to-peer transactional replication. This course offers enterprise SQL Server administrators the skills to maintain a large number of constantly available database servers.

Throughout this course, a series of extensive hands-on exercises provides you with practical experience implementing high-availability solutions. Exercises include: Installing a SQL Server Failover Cluster, Backing up and restoring databases with advanced features, mirroring a database etc.

Course Fee: Non-Members Rs. 6,500; Members Rs. 6,000; Contributory Members Rs. 5,500

Introduction to MS Office 2010

Karachi: October 24-27, 2011

This course teaches you how to effectively use the new Microsoft Office 2010 Suite through comprehensive training sessions and engaging workshops. Allowing the user to get familiar with the all new version of industry’s leading office automation program.

New users will be guided through the fundamentals of the new office interface, while experienced users will be brought up to speed on the new navigation and functionality of this 2010 edition. This course will train you how to best meet your needs through the use of Word, Excel, PowerPoint and Outlook.

Course Fee: Non-Members Rs. 7,000; Members Rs. 6,500; Contributory Members Rs. 6,000

Learn Microsoft Access for Building Business Databases

Karachi: December 19-23, 2011

Databases have become the integral part of organization’s information systems, so they need to be planned and developed efficiently. Microsoft Access is a database of choice for many small to medium businesses. Using Microsoft Access it is possible to develop flexible databases applications like Payroll Processing System, Inventory Control System and other similar systems for storing and manipulating business data. This hands-on course offers detailed understanding of all the demanding features of this powerful database management system and give the participants required skills to integrate Microsoft Access in their own business environment. This five days course is designed for anyone who is charged with the responsibility of developing, managing and maintaining databases in their organization.

Course Fee: Non-Members Rs. 8,000; Members Rs. 7,000; Contributory Members Rs. 6,500

Learn Microsoft Office 2007 in Five Days

Karachi: November 28 - December 02, 2011

This course teaches you how to effectively use the new Microsoft Office 2007 Suite through comprehensive training sessions and engaging workshops. Allowing the user to get familiar with the all new version of industry’s leading office automation program.

New users will be guided through the fundamentals of the new office interface, while experienced users will be brought up to speed on the new navigation and functionality of the 2007 edition. This course will train you how to best meet your needs through the use of Word, Excel, PowerPoint and Outlook.

Course Fee: Non-Members Rs. 6,500; Members Rs. 6,000; Contributory Members Rs. 5,500

Learn Microsoft Office 2010 in Five Days

Lahore: September 05-09, 2011

This course teaches you how to effectively use the new Microsoft Office 2010 Suite through comprehensive training sessions and engaging workshops, allowing the user to get familiar with the all new version of industry’s leading office automation program.

New users will be guided through the fundamentals of the new office interface, while experienced users will be brought up to speed on the new navigation and functionality of the 2010 edition. This course will train you how to best meet your needs through the use of Word, Excel, PowerPoint and Outlook.

Course Fee: Non-Members Rs. 6,500; Members Rs. 6,000; Contributory Members Rs. 5,500

Planning and Conducting Information Systems Audit

Karachi: November 28 – December 02, 2011

The mark of excellence of a professional program is determined by the value & recognition it bestows on the individual who achieves it. Due to the dynamic nature of information technology, it has become necessary to continuously redefine audit, control, security requirements and processes. To meet the needs of management, audit committees, government regulators and other constituents, auditors are required to be updated with new practices, trends and technology. This course will give an idea about Information Technology (IT) security and control practices, and will provide a forum for discussion and brainstorming as well.

Course Outline:

· The IS Audit Process

· Management Planning and Organization of IS

· Technical Infrastructure and Operational Practices

· Protection of Information Assets

· Disaster Recovery and Business Continuity

· Business Application System Development, Acquisition, Implementation and Maintenance

· Business process Evaluation and Risk Management

Course Fee: Non-Members Rs. 15,000; Members Rs. 14,000; Contributory Members Rs. 13,500

Marketing Management

Better Field Sales Management

Karachi: December 19 - 23, 2011

The basic thrust of this program is on presenting the field sales manager's job as consisting of three elements; leading a team, motivating subordinates to perform and controlling a profit centre. This course is considered a "must" for managers, involved in sales management and administration.

Course Fee: Non-Members Rs. 12,000; Members Rs. 11,000; Contributory Members Rs. 10,500

Blue Ocean Strategy – (New)

“Tap the uncontested market space for sustainable growth in sales and profits”

Karachi: October 17 - 20, 2011

In today’s business environment, most of the industries are facing growth challenges. There are several causes which are attributed to this situation. They include:

1. Industry boundaries are defined and accepted.

2. Competitive rules of the game are known and common to all the players.

3. Companies try to outperform others on these known rules to grab market share in a defined market.

4. Market spaces have become crowded with many players.

5. Prospects for profits and growth have been reduced.

6. Brands have become commodities.

7. Competition has become cutthroat.

All these factors turn the market into Red Ocean. The solution of this problem lies in Blue Ocean Strategy. Blue Ocean strategy helps marketers identify new untapped market spaces where there is no competition. This leads to building a distinctive sustainable competitive advantage. That competitive advantage ensures long term (at least 10 to 12 years) sustainable growth in revenue and profits. This work shop will help participants explore the key concept, processes, and tools of designing and executing Blue Ocean strategy for their organization’s success.

Course Fee: Non-Members Rs. 16,000; Members Rs. 15,000; Contributory Members Rs. 14,000

Brand Management

Karachi: December 19-22, 2011

Lahore: January 30 – February 02, 2012

The objective of the marketing function is only achieved through effective brand management. Brand Management gives personality to a product, increasing its perceived value in the marketplace. Products are viewed in terms of their market value and therefore, brand management is a highly rewarding challenge. The principles, techniques and concepts behind brand management have evolved highly in an intensely competitive market of today, where competition has become globalized with the information revolution. It is therefore, critical to learn cutting edge strategies and tactics for effective brand management.

Course Fee: Non-Members Rs. 12,000; Members Rs. 11,500; Contributory Members Rs. 10,500

Critical Customer and Competitor Analysis
for Winning Markets

Lahore: September 05 - 08, 2011

Karachi: January 03 - 06, 2012

Benefits to you

Marketing is not all about competitors but understanding your customers. Decreasing differentiation, borderless marketing, and environmental uncertainties have forced marketers to battle for the customers. Marketers must track targets and identify new markets and at the same time, preempt competitors and new entrants. This program helps you analyze customer value, track psychographic shift and enhance service quality. Learn to build and prioritize resources to satisfy, retain, and build customer loyalty better than competitors.

Course Fee: Non-Members Rs. 10,500; Members Rs. 9,500; Contributory Members Rs. 8,500

Customer Relationship Management

Lahore: November 21 - 24, 2011

Karachi: January 16 – 19, 2012

In today’s competitive business environment, better customer relationship act as a key to the organizational success. The more we understand the relationship dynamics of our customers the better we are in developing a loyal and more profitable customer base. This course is designed to create the basic awareness of the concepts and applications of customer relationship management in modern business context and the use of technology by the organizations in developing and maintaining the strong relationships with their customers. In this four days workshop, we will use real life case studies to apply the concept of CRM in local and global business environment and identify the business processes in organizations that need a change in order to become more customer-focused and profitable.

Course Fee: Non-Members Rs. 9,500; Members Rs. 8,500; Contributory Members Rs. 7,500

Developing Effective Public Relations Strategy

Lahore: January 16 – 18, 2012

A company’s reputation and image is critical to its success and growth in today’s highly competitive business environment. Where credibility and goodwill are the buzzwords, a favorable image is imperative; especially when a company faces serious issues or unforeseen crises.

The Public Relations discipline not only looks after a company’s reputation but also, influences opinion and aims to establish & maintain mutual understanding between an organization and its publics. Familiarity with and knowhow of PR tools is hence, absolutely essential for PR managers and executives, product & brand managers, marketing managers & executives and advertising professionals.

Course Fee: Non-Members Rs. 8,000; Members Rs. 7,000; Contributory Members Rs. 6,000

Effective Complaint Handling

Lahore: September 06 – 08, 2011

Karachi: October 17 - 19, 2011

Do managers like customer complaints? Do Businesses need complaints? Is complaint a good thing or a bad thing for your business? This 3 days workshop will discuss:

· Why people/customers make complaints

· How to handle complaints

· How to turn them into a value creating opportunity for your organization and for the Customers of the company

Course Fee: Non-Members Rs. 8,000; Members Rs. 7,000; Contributory Members Rs .6,000

Event Management Skills

Karachi: October 24 - 27, 2011

Lahore: December 19 - 22, 2011

Event Management is an area, which has grown rapidly in recent years and has become established as an important element in the Promotional Mix. The emergence of Event Management as professional skills is now firmly established as required skills in professional environment.

The objective of this course is to provide participants with the skills they need to work in Event Management; to ensure that any event, from a departmental meeting to a full-scale conference, is a complete success. This course will give you a good grounding in all the essentials of Event Management; in this four days course you will also research and plan a fictional event, troubleshoot issues as they arise.

Course Contents

· Overview of Event Management

· Purpose and importance of Event Management

· Event management Planning

· Managing Resources and Budgeting

· Fulfilling Client’s expectations

· Promoting the Event

· Evaluation of the Event

Course Fee: Non-Members Rs. 7,500; Members Rs. 7,000; Contributory Members Rs. 6,000

Forecasting Techniques For Managers

Karachi: September 26 - 30, 2011

Lahore: January 16 – 20, 2012

Frequently there is a time lag between awareness of an impending event or need and occurrence of that event. This lead time is the main reason for planning and forecasting. If the lead time is zero or very small, there is no need for planning. If the lead time is long, and the outcome of the final event conditional on identifiable factors, planning can perform an important role. In such situations Forecasting is needed to determine when an event will occur or a need arise, so that appropriate actions can be taken.

This course has been designed to fulfill that need. Furthermore given the broad range of forecasting methods currently available, the greatest gains in the practice of forecasting will come from more and better applications and implementation, not new methods. Therefore it is the managers’ knowledge and use of existing methods, in their specific organizational context, that hold the greatest promise.

Course Fee: Non-Members Rs .11,000; Members Rs. 10,000; Contributory Members Rs. 9,500

How to Prepare a Marketing Plan

Lahore: January 16 - 19, 2012

Marketing Plans lie at the heart of a company’s revenue-earning activities. The techniques and procedures for developing and controlling marketing plans are accordingly essential skills that all professional marketing practitioners require.

The course has been designed for middle and lower management who are responsible for making the marketing plan or assist in the making of a marketing plan.

Course Fee: Non-Members Rs. 9,000; Members Rs. 8,000; Contributory Members Rs. 7,500

Maximizing Profitability Through e-Marketing

Karachi: September 26 - 29, 2011

Lahore: November 21 - 24, 2011

The Internet has changed the world we live in. Never before has it been so easy to access information, communicate with people all over the globe and share articles, videos, photos and all manner of media. Moreover, the growth of Internet usage has resulted in declining effectiveness of traditional media: television, radio, newspapers and magazines. This rapid change is redefining the way organizations interact with its customers. To effectively compete in today’s digital economy companies must make smart use of internet and capitalize more on e-Marketing communications. e-Marketing requires specialized skills which if employed effectively can generate significant value. This four days course will equip the participants with the e-Marketing concepts and applications that they require to maximize the profitability of their organizations.

This course is valuable for individuals and professionals who want to learn the tools and techniques for managing e-Marketing activities. The course is highly beneficial for marketing/advertising executives and managers in strategy, planning, account services, creative and media roles.

Course Fee: Non-Members Rs. 11,000; Members Rs. 10,000; Contributory Members Rs. 9,500

Research Techniques For Decision Making

Karachi: October 03 - 05, 2011

Lahore: December 19 – 21, 2011

Research plays a vital role in effective decision making as it allow us to develop and analyze our choices and their alternatives comprehensively.

The areas that will be covered are:

1. Basic understanding of effective research techniques: This will allow us to understand the basic tools of research that will enhance our decision making.

2. Case studies related to products and ideas that succeeded or failed: Analysis of the pitfalls of conducting research and how to effectively avoid them.

3. Application of the tools and techniques learned: To apply the research tools learned participants will develop new ideas for products & markets and experience the real time challenges in research.

Course Fee: Non-Members Rs. 8,000; Members Rs. 7,000; Contributory Members Rs. 6,000

Selling Competencies

Lahore: October 24 - 27, 2011

Karachi: January 09 - 12, 2012

Sales jobs vary from cold-calling telemarketers to consultative sales professionals who can spend years developing a lead into a sale; the products they sell range in cost from less than a hundred dollars to millions. Today’s business world, which is characterized by cut throat competition, even a small edge can make a difference between success and extinction. Hay/McBers research has identified a set of key characteristics that can apply to any kind of selling.

This course would help you identify these competencies and your level of expertise in each one. It will provide you insight into how you can go about further strengthening those competencies in which you are already strong, as well as developing those which require polish. At the end of this four half day program you will not only have received feedback on how well you demonstrate certain behaviors that are essential for effective selling, you will also go through a process to improve the same.

Course Fee: Non-Members Rs. 10,000; Members Rs. 9,500; Contributory Members Rs. 9,000

Strategic Marketing Planning

Karachi: November 14-16, 2011(Full Day)

The fast paced business environment, where the competition is cut throat, requires marketing activities that are better planned and controlled to pre-empt environmental and competitive threats with due consideration given to the company’s marketing assets and brand position. This workshop is designed to provide the participants with concepts and skills in strategic marketing beyond basics and fundamentals. it takes a closer look at the key strategies, customer insights and knowledge that are invaluable to the success of an organization.

Course Fee: Non-Members Rs. 20,000; Members Rs. 19,000; Contributory Members Rs. 18,000

Successful Selling of Financial Products- Perfecting
The Art of Selling & Coaching (new)

Karachi: October 10 - 11, 2011 (Full Day)

Lahore: January 23 - 24, 2012 (Full Day)

Cultivating good relationships with customers will help financial institutions increase sales, employee morale, customer retention and improve customer loyalty. Successful Selling of Financial Products will give participants just what they need to become an outstanding relationship manager and to meet and exceed their sales goals.

Topics to be covered:

· Develop a complete profile of a customer’s financial needs in order to understand short and long-term product needs

· Cross Sell products and services

· Respond to questions and objections from clients

· Identify sales and service referral opportunities

· Offering customers complete package of services to meet their needs

· Calling on business customers

· Interpret clues and identify client needs

· Cultivating existing business relationships & managing the client contact process

Course Fee: Non-Members Rs. 12,000; Members Rs. 11,000; Contributory Members Rs. 10,000

Operations Management

Effective Purchase Management

Lahore: October 03 – 07, 2011

Karachi: November 28 – December 02, 2011

Purchasing is a managerial process that goes far beyond simply buying materials. It includes planning and policy procedures that cover a wide range of related activities. In analyzing business operations, the phrase value-added concept expresses the difference between the cost of the component materials and the selling price of a finished product. The average company purchases goods and services valued at more than half of what it sells. An organization’s profit is thus, to a large extent, determined by how effectively it procures and manages these materials.

The efficiency of any organization is correspondingly contingent on the availability of component parts and materials of the right quality, in the right quantity, at the right time, at the right price, from the right source, and with delivery at the right place. Failure in any of these areas increases costs and decreases profit and can precipitate an economic crisis. In an increasingly globalized economy, buyers find it necessary to become world-class customers. They need to know their business so that they can effectively and efficiently satisfy the increasingly complex needs of their internal customers.

This course as a whole is designed to present the principles and procedures that represent the most professional approach to purchasing in the private, public and nonprofit sectors of our economy. This approach focuses mainly on industrial or commercial purchasing in contrast to purchasing by household consumers.

Course Fee: Non-Members Rs. 11,500; Members Rs. 11,000; Contributory Members Rs. 10,000

Implementing 5S

Karachi: October 17 - 19, 2011

Lahore: November 29 – December 01, 2011

5S methodology, a simple yet powerful practice, helps guaranteeing product quality, ensuring safety and increasing the bottom line by identifying and eliminating waste in workplace. It has consistently proven its worth in organizations across the globe.

5S Implementation requires an all-encompassing workplace methodology. Such a holistic implementation moves 5S away from being just another methodology and to an intervention that can change the hearts and minds of the employees, irrespective of the state of maturity of the organization in improvements.

This course, ‘Implementing 5S’ is intended for the senior and middle managers of organizations of any size, type and industry. The focus of the course is to explain the rationale behind 5S methodology, present a case for it, and suggests a road-map for implementing and sustaining 5S methodology.

Course Fee: Non-Members Rs. 7,000; Members Rs. 6,500; Contributory Members Rs. 6,000

KAIZEN: Tools for Continuous Improvement

Karachi: October 03 - 07, 2011

Lahore: January 09 – 13, 2012

It is an established fact that KAIZEN is the single most important concept behind Japan’s economic ‘miracle’. It is this concept and its practice that has enabled Japanese organizations to consistently create customer-satisfying products of superior quality, and meet the competition head-on.

KAIZEN is gradual, unending improvement, doing ‘little things’ better, setting and achieving ever-higher standards. It is the ability to adapt processes to changing customers and market requirements, and doing it fast. It is a corporate culture complete with all the tools and techniques to make it happen.

Aims of the Course:

§ To present a clear understanding of what KAIZEN is

§ How it is different from the western management practices?

§ Different KAIZEN tools

§ How these tools can be effectively applied in Pakistani industry?

§ To present some Pakistani KAIZEN success stories

Course Fee: Non-Members Rs. 10,000; Members Rs. 9,000; Contributory Members Rs. 8,500

Maintenance Management: From Breakdown Maintenance
to Total Productive Maintenance (TPM)

Lahore: October 31 – November 04, 2011

Karachi: December 12 – 16, 2011

Organizations spend large amount of capital on plants, machines, equipment, building and other physical assets. Therefore, it is imperative that these assets are maintained at peak condition with lowest overall cost to the organization.

The objective of this course is to present and compare various maintenance management approaches so that participants of the course could discover the best approach for their organization. This course also proposes how an effective maintenance Management Plan can be implemented in any organization.

Indented for the Maintenance Managers, Plant Managers, Manufacturing Managers and Operations Managers at middle and senior levels this course also conveys as to what it takes to establish a typical Maintenance Management Department – the pitfalls and do’s and don’ts.

Course Fee: Non-Members Rs. 10,000; Members Rs. 9,000; Contributory Members Rs. 8,500

Management of Production Operations

Lahore: October 24 – 28, 2011

Production Operations Management may be defined as the management of the direct resources required for production and is recognized today as a critical functional area within every organization. Today modern concepts like ‘Lean Manufacturing’, ‘Supply Chain Management’, ‘Business Process Re-engineering’, and ‘TQM’ have revolutionized the field of Production Operations Management. Creating a competitive advantage through production operations requires an understanding of how the operations function contributes to productivity growth.

This course presents the elements that comprise the field of Production Operations Management and introduces key operations management tools and concepts like Process Analysis & Selection, facility location, facility layout, lean manufacturing systems, Job shop scheduling & control. The course is designed for people involved in production operations like Production Managers, Production Supervisors, Plant Managers, Industrial Engineers, process & facility designers, etc.

Course Fee: Non-Members Rs. 11,000; Members Rs. 10,000; Contributory Members Rs. 9,500

Management of Service Operations

Karachi: December 12 – 16, 2011

Services are undergoing a transformation from the traditional concept of a service transaction to one of an ‘experience’. In Pakistan, successful growth of the service sector will depend on Innovation and Skilled Management that will promote an environment of continuous improvement in both Quality and Productivity. Creating a competitive advantage through Service Operations requires a thorough understanding of the service process and its contribution in organizational excellence. This professional training has been designed to give participants in-depth knowledge of the concepts and tools that are now being employed by companies around the world as they craft efficient and effective service operations. This training will focus mainly on three areas namely, (a) Understanding Services, (b) Designing the Service Enterprise, and (c) Managing Service Operations.

This course is designed for managers and officers working in service organizations like Banks, Hospitals/clinics, Restaurants, Resorts, Clubs, Theme parks, Hotels, Airlines, Public dealing offices, After-sales-service centers, etc.

Course Fee: Non-Members Rs. 11,000; Members Rs. 10,000; Contributory Members Rs. 9,500

Materials Handling and Warehousing

Karachi: September 12 - 16, 2011

Lahore: December 26 - 30, 2011

This course is designed for people working in the fields of material and/or operations management who need the concepts, techniques, and terminology of material handling and warehousing activities. Techniques of material control, effective warehousing, and the use of appropriate material handling are covered. Completion of this course will significantly improve the participant’s knowledge of material handling and warehousing which can be used in the working environment.

Course Fee: Non-Members Rs. 10,500; Members Rs. 9,500; Contributory Members Rs. 8,500

Materials Management

Karachi: January 16 – 20, 2012

The course has been designed for middle and senior level managers involved in any or all aspects of materials management. The topics covered include forecasting for materials management, statistical inventory management. MRP, JIT, effective purchasing and effective warehousing.

Course Fee: Non-Members Rs. 13,000; Members Rs. 12,000; Contributory Members Rs. 11,000

Productivity Improvement Techniques (new)

Karachi: January 16 - 19

Pakistani organizations today need to identify ways to improve productivity in order to remain competitive in the current business world of cut-throat competition. Productivity measures are essential to assess the long term health of an organization that helps in determining that whether the organization is progressing or moving backwards. Enhancing productivity means an increase in the profits and decrease in the costs. All organizations, whether in service or manufacturing business, need to apply modern productivity improvement techniques in order to cope with the global challenges and to discover their business processes that need re-evaluating and/ or re-engineering. This course is designed to provide the participants with the latest tools, techniques, and methodology used by world class organizations for enhancing organizational productivity.

Course Fee: Non-Members Rs. 11,000; Members Rs. 10,000; Contributory Members Rs. 9,500

Production Planning, Scheduling and Control

Karachi: October 10 – 14, 2011

Lahore: November 21 – 25, 2011

This course provides the participants with the latest techniques for achieving maximum customer service with minimum inventory investment and ensuring efficient (low-cost) plant operations of the manufacturing facilities. Topics include: Production Planning and Control, Sales & Operations Planning, and Manufacturing Resource Planning (MRP II).

Course Fee: Non-Members Rs. 10,000; Members Rs. 9,000; Contributory Members Rs. 8,500

Supply Chain Management

Lahore: September 26 – 30, 2011

Karachi: December 12 – 16, 2011

Organizations all over the world are going through significant changes, refocusing on core activities and divesting themselves of many of the support functions traditionally carried ‘in-house’. We are on the brink of a major movement toward outsourcing the logistics function. This development has led to the broader concept of logistics that encompasses the functions of both suppliers and customers in an integrated supply chain. The topics include value chain analysis, strategic partnerships and alliance, international operations, network optimization, best practices and benchmarking.

Course Fee: Non-Members Rs. 17,000; Members Rs. 16,000; Contributory Members Rs. 15,500

Text Box: PROJECT MANAGEMENT Project Management

Advanced Microsoft Project

Lahore: November 21 – 24, 2011

Karachi: January 23 – 26, 2012

Microsoft Project is designed to assist business managers in developing project plans, handling resources, managing budgets and tracking progress. Better understanding and customization of Microsoft project will really help business managers to effectively monitor and control their projects. This course is designed for professionals interested in improving their current knowledge of Microsoft Project to take advantage of advanced features.

This training program will provide complete understanding of the advanced features of Microsoft Project including resource handling, exchanging project data, handling multiple projects, customizing Microsoft project environment, project reporting and implementing project central for project communication.

Course Fee: Non-Members Rs. 12,000; Members Rs. 11,500; Contributory Members Rs. 11,000

Contracts Management

Lahore: October 03 – 06, 2011

Karachi: October 31 – November 03, 2011

Are your projects being derailed by outsourcing with high hidden costs? Due to poor internal contracts management, are contracted services exceeding budget and schedule? Are contracts being terminated or tied up in claims or litigation?

If these sound familiar, your organization needs to develop professional Contracts Managers, who can manage your contracts in an efficient way. Contracts management training prepares you to understand the complete project cycle from acquisition planning and source selection to contracts administration up to final claims management.

Through this course, you’ll learn how to use the core set of contracting skills needed to:

· Manage risk effectively.

· Evaluate price and cost proposals efficiently.

· Define, establish and justify "fair and reasonable" prices.

· Use proven techniques for conducting successful negotiations.

Contracts management training is for you if you are a contracts manager, a project manager, a contracts administrator, a sales or business development manager, a contracts proposal writer, a member of a source selection team or a commercial contracts professional who wants to strengthen his or her abilities. With shrinking project profits and increasing customer demands for international level management, organizations and individuals need to invest in Contracts Management skills to survive and compete in an extremely competitive future. Let us help you get started on the road to contracts management success today.

Course Fee: Non-Members Rs. 15,000; Members Rs. 14,000; Contributory Members Rs. 13,500

Effective Project Proposals

Lahore: September 05 – 07, 2011

Karachi: November 02 - 04, 2011

In order to win a potential project the comprehensive proposal must contain all the necessary information.

This course has been designed for professional who are responsible for generating project proposal.

The course will be covering the following topics:

Course Fee: Non-Members Rs. 8,000; Members Rs. 7,000; Contributory Members Rs. 6,000

Introduction to Project Management

Lahore: September 12 - 16, 2011

Karachi: December 12 - 16, 2011

The importance of “Project Management” to a company’s profitability and to its market responsiveness is more critical today than ever before. Everyone needs the skills to complete a project on time and under budget, without compromising quality targets. This is a practical “hands on” course for those who are new in the area of project management as well as for those who want to refresh their knowledge and skills in project management.

The course will cover the following topics:

· Project Management overview introduces the basic principles and processes of project management.

· Initiating a Project introduces the techniques to define the project missions and correlate project goals and objectives to corporate initiatives.

· Planning a Project provides the methods to define and develop detailed project plan using PERT/CPM.

· Executing and Controlling a Project introduces modern techniques to monitor and control project activities and deliverables, measure project progress and manage the “Triple constraints” and respond to changing project environment-Using PERT/CPM.

· Closing a Project provides methods to formalize acceptance to bring the project to an orderly close and conduct a “Lessons Learned” session.

Course Fee: Non-Members Rs. 17,000; Members Rs. 16,000; Contributory Members Rs. 15,000

Planning & Scheduling with Primavera P6 V7

Lahore: November 28 – December 02, 2011

Karachi: January 09 – 13, 2012

This course provides hands-on training for Primavera’s Enterprise P6 Course. Participants will gain a thorough background in the concepts of scheduling and planning. This five-day course leads you through hands-on workshop that creates and tracks an entire project to completion.

Course Fee: Non-Members Rs. 20,000; Members Rs. 19,000; Contributory Members Rs. 18,500

Project Monitoring and Control

Lahore: October 17 - 20, 2011

Karachi: January 02 – 05, 2012

Project monitoring allows project managers and project stakeholders to continuously evaluate the performance of projects against agreed parameters, whereas project control provides effective mechanisms to keep projects on track. This training program enables participants to understand the tools and techniques for effective monitoring and control during the life of a project.

The program will provide comprehensive knowledge about the methods for project monitoring and evaluation. It will also assist in understanding project reporting requirements and developing effective strategies for controlling projects.

Course Fee: Non-Members Rs. 13,000; Members Rs. 12,000; Contributory Members Rs. 11,000

Personal Effectiveness

Handling Difficult People

Lahore: November 14 - 17, 2011

Karachi: December 27 - 30, 2011

Do you have to deal with irate, rude, impatient, emotional, persistent or aggressive people? Do you come home from work stressed out from having had to deal with difficult people all day?

Businesses are learning the importance of having employees who are capable of handling all types of difficult people and situations. Employees who succeed in this area are in great demand.

This four-day workshop encompasses techniques on how to manage difficult behavior of people and turn it into constructive and positive behavior.

Course Fee: Non-Members Rs. 9,000; Members Rs. 8,000; Contributory Members Rs. 7,500

Improving Personal Effectiveness

Lahore: September 12 - 16, 2011

Karachi: November 21 - 25, 2011

This course has been designed to help participants to make self-analysis from different angles and identify their weaknesses and strengths so that they may be able to determine the required course of action to improve their skills, knowledge and personality. The course is based on self-learning through questionnaires tests and exercises.

Course Fee: Non-Members Rs. 13,000; Members Rs. 12,000; Contributory Members Rs. 11,500

Personal Imaging

Karachi: September 20 – 21, 2011

Lahore: January 24 – 25, 2012

Imaging is a communication tool which expresses our strengths, weaknesses, attitudes and attributes. It should be a genuine expression of ourselves, but that expression has to be appropriate to the culture, environment and situation in which we are functioning.

In today’s fast paced business world, impressions regarding competence, intelligence and reliability are formed within seconds and are usually based on appearance- hence the importance of first impressions cannot be underestimated.

Knowing how to manage your personal presentation so that you are quickly seen as effective and confident is as critical as any business skill on a resume. Discover the right image for your workplace and discover a new confident, successful future. And see your corporate image enhance across all staff for best effect.

This two day program helps you discover your best potentials by mastering your visual image, self-image and attitude. Discover a new you with Style, Grooming, Business Dining and Social Etiquette. The Program is suitable for all managers who think that improving personal imaging will open new doors in professional advancement.

Course Fee: Rs. 4,000/- per participant

Stress Management

Lahore: September 05 - 07, 2011

Karachi: January 03 – 05, 2012

Stress is known as the silent killer. Its continued impact, which is seldom felt by an individual, weakens the human system and eventually leads to a breakdown of psychological and physical health.

Today’s managers, burdened by ever increasing demands of information age management, are becoming increasingly vulnerable to stress induced problems and decisions.

This three-day program is aimed at providing Chief Executives and Senior Managers with a comprehensive understanding of stress loaders in their personal and organizational lives and helps them to develop effectiveness stress management strategies.

Course Fee: Non-Members Rs. 9,000; Members Rs. 8,000; Contributory Members Rs. 7,500

The Power of Positive Thinking

Karachi: December 12 - 15, 2011

The Power of Positive Thinking Workshop is a powerful program with life-changing tools that will help you achieve your peak performance. This workshop is an opportunity to optimize your energy and target it in the direction of great productivity and personal achievement.

Positive thinking can make us more resilient, creative and better able to handle setbacks. People who think positively are also more likely to experience job satisfaction, see the opportunities in a situation, welcome challenges, and learn lessons from difficult experiences.

In this workshop we will examine the advantages to thinking positively, and look at common barriers to actually doing it. Participants will also have an opportunity to consider their own negative mental habits that may be holding them back from reaching their full potential. Simple, yet effective exercises will help build positive attitudes, to transform negativity into peak performance and reduce fear and stress.

Course Fee: Non-Members Rs. 10,000; Members Rs. 9,000; Contributory Members Rs. 8,500

Quality Management

Implementing Quality Circles

Karachi: September 06 - 08, 2011

Lahore: January 31 – February 02, 2012

First developed in Japan, Quality Circles is an approach which involves employees and allows them to solve their own job-related problems in an organized way.

After successful implementation of Quality Circles in Pakistan by some of the leading global organizations, Quality Circles are attracting attention of all types of organizations - MNCs, Public, Private, Government as well as defense organizations.

Pakistani organizations are starting to realize that Quality Circles produce remarkable results in cost reduction, safety and improvements in productivity, quality, and work environment. Organization now recognize that Quality Circles are implementable in Pakistan, and are suited to the business needs and economic environment of Pakistan.

The purpose of this course is to enable the participants to immediately jump start the implementation of Quality Circles in their organizations.

Course Fee: Non-Members Rs. 7,500; Members Rs. 7,000; Contributory Members Rs. 6,500

Internal Auditing for ISO 9001:2008

Lahore: October 24 – 27, 2011

Karachi: December 19 – 22, 2011

This course provides an understanding of the internal auditing process for the ISO 9000 series standards, and is based on the requirements of ISO 9001:2008 standards and the ISO 19011 Guidelines for Auditing Quality Systems. It will provide the participants with techniques for conducting quality system audits and involves presentations, exercises and role-plays. Topics include:

§ Introduction to ISO 9001:2008

§ Difference between auditing process based systems and compliance audit

§ Quality Systems Auditing Phases: Planning, Execution, Reporting and Follow-up

Course Fee: Non-Members Rs. 10,500; Members Rs. 9,500; Contributory Members Rs. 8,500

Quality Assurance and Management

Karachi: September 19 - 23, 2011

Lahore: December 26 - 30, 2011

The course objectives are to broaden the knowledge of professionals and engineers involved in Production and Quality Assurance. It is also intended to familiarize the participants with the tools and techniques of Modern Quality Control and Assurance. After attending this course participants will have a working knowledge of a number of systems and techniques so that they improve the existing systems in their companies.

Course Fee: Non-Members Rs. 10,000; Members Rs. 9,000; Contributory Members Rs. 8,500

Six Sigma -The Breakthrough Management Strategy

Karachi: October 17 - 21, 2011

Lahore: December 19 - 23, 2011

Why businesses across the globe are climbing the Six Sigma bandwagon? Why Six Sigma is termed by some professionals as the most powerful breakthrough management tool ever devised?

Because Six Sigma is a smarter way to manage a business. It puts customers first. It uses facts and data to drive better solutions. It is a business process that allows companies to dramatically improve their bottom line by designing and monitoring everyday business activities in ways that produces major returns on investment, improve quality while increasing customer satisfaction.

Six Sigma results in extraordinary cost savings as well as opportunities to retain customers, capture new markets and build a reputation for top performing products. It provides specific methods to recreate the process so that defects and errors never arise in the first place.

Topics covered include:

· Why Six Sigma is the right solution to achieve your business objectives?

· Why its knowledge is becoming an essential part of job description of business executives?

· What are the key elements of Six Sigma?

· What is Six Sigma methodology? How it works?

· How you can effectively implement it in your organization?

· Why and how is it suitable for organizations of all types and sizes?

Course Fee: Non-Members Rs. 11,000; Members Rs. 10,500; Contributory Members Rs. 10,000

38th Advanced Management Program

Creating Organizational Excellence

Enterprise Risk Management – (new)

How to Implement An ERP System

Management of Change

Seminar on Corporate Governance

Workshop on Developing Corporate Image

Valuation of Companies

Assertiveness Skills

Basics of Business English

Conflict Management

Effective Communication Skills

Effective Letters, Reports and Presentations

Improving Spoken English Skills

Negotiation Skills

Presentations Skills for Managers

The Art of Technical Writing & its Advantages

Effective Economic Policy Making (New)

Improving Profit Through Economic Production

Understanding Pakistan’s Budget and Monetary Policy

Understanding Pakistan’s Economy for Effective Decision Making

Accounting Concepts and Practices

Cost and Management Accounting for Non-Financial Managers

Finance and Accounting for Non-Financial Executives

Financial Analysis: Concepts and Techniques

Financial Management Course

Working Capital Management – (New)

General Management

Developing Managerial Competencies

Development Course for Managers

Development Course for Supervisors

Effective Delegating Skills

Executive Secretaries Course

How Do Effective Managers Organize Themselves

How to Conduct Effective Meetings

How to Improve Morale, Motivation and Commitment

Improving Workplace Effectiveness Through Creativity and Innovation

Knowledge Management and

Organizational Development

Management by Objectives

Management Course for Junior Executives

Management for Educational Leaders

Managerial Skills for Women

Principles of Good Management

Problem Solving and Decision Making Skills

Skills in Administration

Skills in Goal Setting and Work Planning

Skills in Supervision

Successful Small Business Management

Team-Work: Getting People to Work Together

Human Resource Management

Employee Counseling for Increased Performance

How To Conduct Successful Selection Interviews

How to Develop & Implement a Performance Management System

Introduction to Human Resource Management

Strategic Human Resource Management

Training Needs Analysis

Training Techniques for Trainers

Workshop on Preparing Human Resource Policy Manual

3D Presentation Skills using PowerPoint & Flash Tools

advanced MS Access 2010 with My SQL 5 Server 2008

Advanced MS Excel

Advanced MS Office

Advanced MS Office 2010

Computers & Internet Security: Threats & Countermeasures

Data Analysis & Business Decision (for Advanced Users) in Excel – (New)

Course Outline:

Effective Disaster Recovery Planning for IT Infrastructure

Implementing ERP: R12 General Ledger

Implementing Oracle 11g Data Guard

Implementing SQL Server 2008 Failover Cluster (HA)

Introduction to MS Office 2010

Learn Microsoft Access for Building Business Databases

Learn Microsoft Office 2007 in Five Days

Learn Microsoft Office 2010 in Five Days

Planning and Conducting Information Systems Audit

Marketing Management

Better Field Sales Management

Blue Ocean Strategy – (New)

“Tap the uncontested market space for sustainable growth in sales and profits”

38^th Advanced Management Program

Improving Workplace Effectiveness
Through Creativity and Innovation

Data Analysis & Business Decision
(for Advanced Users) in Excel – (New)

Effective Disaster Recovery Planning
for IT Infrastructure

Critical Customer and Competitor Analysis
for Winning Markets

Successful Selling of Financial Products- Perfecting
The Art of Selling & Coaching (new)

Maintenance Management: From Breakdown Maintenance
to Total Productive Maintenance (TPM)